Touchpaper Adds Asset Management Process Pack
Touchpaper, a IT Business Management provider announced the launch of the Touchpaper Asset Management Process Pack, designed to extend the reach of Configuration Management into the asset management process.
“The Asset Management Process Pack is a total lifecycle approach to asset management that allows IT directors to keep track of an organization’s computing assets through the entire lifecycle; from procurement, ongoing management and change of IT assets, to their eventual disposal.”
This adds another tool to their ITIL process-driven IT Business Management suite. Touchpaper solutions include:
- IT Service Management
- Customer Service
- Network and Systems Management
They have two upcoming Webinars, May 7, 2008 and May 19, 2008.
These on-line demonstrations cover the fundamentals of ITIL-based;
- Incident management
- Problem management
- Change management
- Release management
- Configuration management
- Building the CMDB
- Service Level Management
- Reporting
They provide an excellent introduction to the power of the IT Business Management (ITBM) suite for organizations considering an investment in industrial strength IT Service Management solutions.
Their web site offers free online demos and a host of white papers. To find out more about Touchpaper visit their web site.
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