Comments on: The Keys to Successful IT Service Management – ITPS http://itmanagersinbox.com/1372/the-keys-to-successful-it-service-management-itps/ Resources for IT Managers Fri, 18 Apr 2014 14:38:10 +0000 hourly 1 By: Sam http://itmanagersinbox.com/1372/the-keys-to-successful-it-service-management-itps/#comment-515 Sat, 23 May 2009 13:34:14 +0000 http://itmanagersinbox.com/?p=1372#comment-515 I agree, it all starts with the people. Your point “(and if you can’t change the people then change the people)” is an important one. Thanks for expanding on the post.

]]> By: The IT Skeptic http://itmanagersinbox.com/1372/the-keys-to-successful-it-service-management-itps/#comment-512 Sat, 23 May 2009 09:00:37 +0000 http://itmanagersinbox.com/?p=1372#comment-512 Change the People…

Here’s a great post “It’s The People Stupid”. I almost agree with it, but I think the writer talks around the most important point: “Change The People Stupid”….

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