Numara Software provides service desk solutions designed to optimize productivity and improve overall support.
Numara FootPrints 8 features:
- Streamlined ITIL compatibility tools
- Comprehensive CMDB with no programming
- Powerful workflow automation
- Bold usability features
- Advanced customization options
Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify® certification for incident, problem, change and configuration management functions. Many of our customers have also used Numara FootPrints to meet Sarbanes-Oxley requirements for IT compliance.
ITIL-compatible Numara FootPrints gives you comprehensive, easily customized capabilities at an affordable cost of ownership:
- “ITIL Wizard” for easy creation of full IT Service Management framework with no custom programming, in just minutes.
- Customizable Configuration Management Database (CMDB) with a powerful import tool, relationship visualization and integration to other key service management processes.
- Ergonomic User Interface offers a multitude of time-saving features and a modern look and feel.
- Highly customizable Homepage Dashboard includes personalized assignments, appointments , graphical metrics and RSS feeds.
- Progressive data presentation and visualization functionality provides a faster and more efficient way of providing content to the desktop.
- Unique project-based architecture allows you to automate multiple business processes in a single application, each with its own fields, forms, users, workflow and settings.
Other Numara solutions include:
- Numara Track-It – Help Desk and Asset Management Solution. It has add-on’s for Help Desk Management, IT Desktop Management, Network Monitoring, IT Asset Inventory Management and Compliance.
- Numara Asset Manager – an asset tracking and asset discovery solution.
- Numara Network Manager – to monitor network health and performance.
- Numara Deploy – a software distribution solution.
- Numara Patch Manager – to scan, update, deploy and report on patches.
For more information and Numara Software ITIL Solutions and their solutions visit their web site.