http://itmanagersinbox.com/345/itil-v3-and-business-service-management/ Resources for IT Managers Fri, 18 Apr 2014 14:38:10 +0000 hourly 1 http://itmanagersinbox.com/345/itil-v3-and-business-service-management/#comment-67 Fri, 15 Aug 2008 20:06:43 +0000 http://itmanagersinbox.com/?p=345#comment-67 […] Chief Architect of ITIL V3, recently wrote that with the release of the latest version of ITIL, BSM is now an ‘ITIL best practice.’ You say potato… “The distinction between IT and the business has blurred, and […]

]]> http://itmanagersinbox.com/345/itil-v3-and-business-service-management/#comment-65 Thu, 14 Aug 2008 11:02:11 +0000 http://itmanagersinbox.com/?p=345#comment-65 […] ITIL v3 and Business Service Management – So what does ITIL V3 have to do with BSM? […]

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