These include launching a Configuration Management System, doing more with less and why Quality of Experience is on the rise.
Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of December 2008.
The EMA Webinars set for December include:
Wednesday, Dec. 3, 2008 – 1 p.m. EST
The ITIL v3 notion of a Configuration Management System (CMS) assumes a more federated approach to evolving CMDBs. To be sure, the federated model allows for greater diversity and enhanced flexibility, but it can also cause confusion among IT adopters. To combat this confusion, EMA has developed guidelines and best practices to support more effective CMDB system deployments. HP Software has also identified several key requirements for creating an ITIL v3 CMS that supports actionable data sharing (federation) across the IT ecosystem. EMA VP Dennis Drogseth and HP software product marketing manager David Jasso will explain the key requirements to create an ITIL v3 CMS, share best practices to make CMS initiatives more effective and outline common pitfalls to avoid.
Tuesday, Dec. 9, 2008 – 11 a.m. EST
The downturn in the economy is putting more pressure on application management and efforts to assure service levels, performance and availability while reducing costs. Can IT really insure great performance and “always-on” availability of critical business applications, even when support and operations resources are reduced and the IT staff is required to do more with less? EMA consulting director Chris Matney and OpTier executive VP of marketing, product and business development Motti Tal will discuss how other companies are focusing on end-to-end application management, how Business Transaction Management (BTM) plays a key role in achieving these goals and how leading organizations are utilizing BTM technology to do more with less.
Tuesday, Dec. 16, 2008 – 2 p.m. EST
Understanding Quality of Experience (QoE) helps IT and business planners better assess how effectively IT services are being used by their service consumers. EMA VP Dennis Drogseth will discuss this topic and present highlights from the latest EMA QoE research report. During the webinar, Dennis will cover tips for leveraging QoE-related technologies, establishing better processes for working together, prioritizing technology and organizational priorities, as well as common roadblocks and recommendations to overcome them.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.