Ten Things Your Employees Want

As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees.
Why should you care? Employees who [...]

Communications Skills – How to Be Specific

To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message.
Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way [...]

What IT Can Learn From An Emergency Room

IT deals with problems large and small each day. How well these problems are handled depends on how well the IT team is prepared to deal with them.
With proper problem management any problem or issue can be dealt with in a timely manner to ensure the continuity of IT services the business depends on.
An [...]

Management By Walking Around MBWA

Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens.
Read the article The Gemba [...]

20 Leadership Principles Every Manager Needs

IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager
It is what you do that makes you successful. That is why these 20 [...]

Free Network Troubleshooting Guide

I love FREE useful stuff, don’t you? Fluke Networks is offering a free E-Book “Frontline LAN Troubleshooting Guide”. It is a 115 page comprehensive guide that provides frontline network troubleshooters with a lot of useful information.
The guide starts with the basics of troubleshooting networks, then steps into troubleshooting the physical layer, troubleshooting the network [...]

Why IT Managers Need Project Management Skills

If you are an IT manager looking to boost your career consider adding project management skills. A lot of what IT does is project oriented.  Having the knowledge and the skills to manage a small project or at least be knowledgeable of project management are very beneficial to an IT manager.
Most project managers are [...]

2010 Super Bowl Commercials

Super Bowl 2010

Super Bowl 2010 commercials and ad’s are as anticipated as the game. As I did last year with the 2009 Super Bowl ad’s I am stepping outside the niche to bring you some of the best Super Bowl commercials from Super Bowl 2010, funny ads from the past Super Bowl’s and commercials banned from the [...]

How To Create a 5S System For Your IT Service Depot

5S System

If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results [...]

Over 150 Free Professional Power Point Templates

If you want to create a professional presentation with slides you need professional looking  templates. Nothing can turn a good presentation into a snore that dull, boring slides.
Remember Steve Jobs uses a lot of visuals in his presentations. See “Learn to Give Better Presentations From Steve Jobs”.
If you use Microsoft Power Point to create [...]