Resources for IT Managers
Service-Now.com is an impressive marriage of IT Service Management based on the ITIL v3 framework and Internet technology. For IT departments looking for a quick jump into ITIL based Service Management their service may be just what you are looking for. Service-now.com is an On Demand IT Service Management solution licensed by subscription. Combining ITIL [...]
Microsoft announced on April 15, 2008 that they had “inadvertently” published to WSUS servers the Office Genuine Advantage (OGA) notifications update (KB949810) for 24 hours. Intended as a trial of an anti-piracy program, it was meant for a limited distribution to only to Chile, Italy, Spain and Turkey. The OGA program is intended to [...]
From the Japanese word is ‘Seiri’, the first step in the 5S System is sort. In a 5S System the goal of the sort step is to remove everything from the workplace that is not needed to do the work. You organize what is necessary and dispose of or put in place what is not. [...]
Protecting your Enterprise IT system from threats both external and internal becomes harder each day. There will always be new methods of intrusion and infection that threaten your system. Your Security Management group should develop a set of best practices to ensure that your IT infrastructure is secure and can continue to support your [...]
At the RSC Conference 2008, Microsoft announced the availability of the public beta release of their next-generation Microsoft Forefront security solution code-named “Stirling”. Forefront “Stirling” includes a central management console for security configuration and enterprise-wide visibility, combined with the next-generation Forefront products that span the client, server and network edge. They include Forefront Client Security, [...]
A 5S System is a low cost system that will clean and organize your workplace. It will increase productivity and raise employee morale. This article that will give you some basic information on how to implement a 5S system in your workplace. One of the keys to the success of a 5S system is to [...]
Data theft via portable devices has become increasingly easy using portable devices such as USB thumb drives, flash memory cards, infrared, and Bluetooth devices. This puts sensitive data such as Social Security numbers, customer and company information at risk. With increasingly larger storage capacities, within minutes an employee or unauthorized user can walk away with [...]
April 2008 marks Symantec’s release of their latest Global Internet Security Report covering trends for July 2007 to December 2007. It includes analysis of network-based attacks, a review of known vulnerabilities, and highlights of malicious code. It also assesses trends in phishing and spam activity.
A project managers toolbox should include all of the tools needed to plan, execute and deliver a project. Here are five key skills a good project manager should have and continuously work to improve on.
Meredith Belbin a British researcher and management theorist conducted a group study over nine years. They studied the behavior of managers and teams from around the world. The result of the study is known as The 9 Belbin Team Roles. Belbin’s model of nine team roles can be used to build a diverse team. You [...]