Resources for IT Managers
Work is about getting things done. The best way improve productivity is to practice Kaizen. It’s that simple. One step at a time. Kaizen is a Japanese word that roughly translates into “slow improvement”. It is a perfect method to use to perfect a process and begin the practice of continuous improvement. It makes tasks easier and more effective. Isn’t that what a good productivity … [Read more...]
Building a strong culture of performance through performance management is critical to meet challenges, promote innovation and develop top performing teams. A strong culture of performance fosters a vision of "One Company, One Team" in your company. This vision will lead to teams and departments actively seeking proactive ways to drive value to the business and promote new levels of … [Read more...]
A 5S System is a low-cost system that is easy to put in place and has many benefits to your company or department. If you have thought of implementing a 5S System Spring is the perfect time. Everyone is used to “spring cleaning” so the mindset is already in place. Start by doing Gemba Walk to see how people work and obvious areas for improvement. Kaizen is about daily improvement, a change … [Read more...]
If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results you can see right away. 5S refers to a list of five Japanese words which are part of the … [Read more...]
Standardize and Sustain are the fourth and fifth steps in a 5S Office System. These last two steps are about keeping your 5S Office System running smoothly. To do this you must set up standards and reinforce the 5S Office System. After the first three articles A 5S Office System – Part 1 Planning, A 5S Office System – Part 2 Laying The Foundation and A 5S Office System – Part 3 Your First … [Read more...]
Since ITIL v3 was first released in 2007 it has seen adoption by many organizations. Last week OGC announced on their Best Management Practice web site in “ITIL Mandate For Change” that ITIL v3 will be updated. This is not ITIL v4, but an update of the existing edition since the framework will for the most part will remain unchanged. Since ITIL 3 was first released a change control log … [Read more...]
Over the years IT has evolved and become more customer service oriented. No longer is an IT department just about keeping the hardware and software running. We serve customers within the organization with products, services and solutions. Gone are the days when IT was disconnected from the business. IT is now an integral part of the business and has many customers, both internal and external. … [Read more...]
You will face many challenges implementing and sustaining a 5S System. One of those is that a 5S System represents change. One way to make the change easy for employees it to use a slow and steady method if implementation. The first thing to remember is there is no cookie cutter solution when it comes to developing and implementing a 5S System. Each organization is different as are the people … [Read more...]