IT Management, Project Management, Security Management, IT Tools, Career, Best Practices
If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results [...]
Standardize and Sustain are the fourth and fifth steps in a 5S Office System. These last two steps are about keeping your 5S Office System running smoothly. To do this you must set up standards and reinforce the 5S Office System.
After the first three articles A 5S Office System – Part 1 Planning, A [...]
Since ITIL v3 was first released in 2007 it has seen adoption by many organizations. Last week OGC announced on their Best Management Practice web site in “ITIL Mandate For Change” that ITIL v3 will be updated.
This is not ITIL v4, but an update of the existing edition since the framework will for the [...]
Over the years IT has evolved and become more customer service oriented. No longer is an IT department just about keeping the hardware and software running. We serve customers within the organization with products, services and solutions.
Gone are the days when IT was disconnected from the business. IT is now an integral part of [...]
You will face many challenges implementing and sustaining a 5S System. One of those is that a 5S System represents change. One way to make the change easy for employees it to use a slow and steady method if implementation.
The first thing to remember is there is no cookie cutter solution when it comes [...]
There are many benefits to a 5S Office System. Saving time, saving money, increasing efficiency, increasing production and increasing morale are just some examples.
In the first two articles A 5S Office System – Part 1 Planning and A 5S Office System – Part 2 Laying The Foundation, we looked at planning for and laying [...]
Advises Firms on How to Use Industry Standard Information Technology Infrastructure Library to Minimize Value Leakage in Outsourcing Agreements.
Alsbridge announced today that their new white paper for outsourcing and information technology executives, “Five Steps to Establishing Effective Service Level Agreements Using ITIL® V3” is available immediately.
The document is intended to advise readers how to [...]
Global 360, a leading provider of Process and Document Management solutions, has announced the publication of “The Global 360 Persona-based BPM Glossary.” that defines 75 terms and acronyms essential to BPM and its various approaches. The company’s goal is to promote understanding through a common language for the discipline while making clear distinctions between [...]
In a significant move that will bolster a strong standards-based approach to IT management, BMC Software has been awarded the first “ITIL Process Compliant” certification and trademark, achieving this important milestone ahead of any of its competitors.
This certification is the only one of its kind sanctioned by both the United Kingdom’s Office of Government Commerce [...]
In the first article A 5S Office System – Part 1 Planning we looked at the planning and first meeting stages of implementing a 5S Office System. Now you will learn how to build on this to lay the foundation for your 5S Office System.
First a word about overdoing it. The 5S system was [...]