Resources for IT Managers
There are many benefits to a 5S Office System. Saving time, saving money, increasing efficiency, increasing production and increasing morale are just some examples. In the first two articles A 5S Office System - Part 1 Planning and A 5S Office System – Part 2 Laying The Foundation, we looked at planning for and laying down the foundation of a 5S Office System. Now we will look to put … [Read more...]
Alsbridge announced today that their new white paper for outsourcing and information technology executives, “Five Steps to Establishing Effective Service Level Agreements Using ITIL® V3” is available immediately. It advises firms on how to Use industry standard information technology infrastructure library to minimize value leakage in outsourcing Agreements. The document is intended to … [Read more...]
In a significant move that will bolster a strong standards-based approach to IT management, BMC Software has been awarded the first “ITIL Process Compliant” certification and trademark, achieving this important milestone ahead of any of its competitors. This certification is the only one of its kind sanctioned by both the United Kingdom’s Office of Government Commerce (OGC) and the APM … [Read more...]
In the first article A 5S Office System - Part 1 Planning we looked at the planning and first meeting stages of implementing a 5S Office System. Now you will learn how to build on this to lay the foundation for your 5S Office System. First a word about overdoing it. The 5S system was created for the manufacturing environment. Part of this is using items such as shadow boards where the outline … [Read more...]
Appian, an innovative global provider of business process management (BPM) technology, has announced expanded offerings for the industry-leading Appian Anywhere BPM Platform-as-a-Service, including free 30-day trials. Using the Appian BPM platform, business users can quickly model and run process improvements via a low-cost Software-as-a-Service (SaaS) subscription, and can now choose from … [Read more...]
The Business Process Management market continues to grow and expand. The 2009 Gartner Magic Quadrant for Business Process Management Suites illustrates that the market is evolving. Gartner has revised its BPMS Magic Quadrant to focus the analysis on product support for the use cases, rather than product features and functions. This change has altered our assessment of the relative strengths … [Read more...]
Hospitals across the United States are beginning to embrace lean and Six Sigma business management strategies in attempts to reduce costs and improve productivity, according to a new national benchmarking study by ASQ. The ASQ Hospital Study, to which 77 hospitals responded, is the first study to investigate the implementation of lean and Six Sigma in U.S. hospitals. While applied in … [Read more...]
Global 360, a leading provider of Process and Document Management solutions, has announced viewPoint™, the industry’s first Persona-based Business Process Management (BPM) approach for delivering applications that address the needs of each user in the process. To develop its Persona-based BPM approach, Global 360 leveraged extensive field research conducted with user- and interaction-design … [Read more...]