Resources for IT Managers
5S System, lean office, and Kaizen are popular terms used to describe a system used to find and remove all forms of waste in the work environment. These Kaizen principles that are used on shop floors around the world to increase productivity and efficiency can also be applied to the office environment. A 5S Office System will make your office clean, organized and office workers more efficient. … [Read more...]
The recent IT governance standard released by the International Organization for Standardization (ISO) marks the global recognition of the importance of IT governance, and is applicable to enterprises of all types and sizes. To help organizations adopt ISO/IEC 38500: 2008—Corporate governance of information technology, the nonprofit, independent IT Governance Institute (ITGI) has released a … [Read more...]
Pink Elephant’s 13th Annual International IT Service Management Conference and Exhibition is showing a promising registration trend despite economic conditions that have impacted several high profile IT events worldwide. These developments follow news reports that the demand for process efficiency and ITIL knowledge will surge this year: Six Sigma, ITIL, other business processes cut IT … [Read more...]
ISACA, the Information Systems Audit and Control Association has just released an exposure draft of of their initiative “Enterprise Risk: Identify, Govern and Manage IT Risk, The Risk IT Framework”. Covering 94 pages the document frames IT risk as a business risk and goes into extensive detail on a framework for dealing with it. Packed full of charts, tables and control framework. Though … [Read more...]
The muda of overproduction is caused by producing more than is necessary or required. It is a terrible waste of resources and time. It puts needless wear on office machines, uses up more supplies than are needed and tasks employees to do work that is not needed. Remember muda is waste. It is anything that adds time, resources, or cost without adding value. The muda of overproduction in the … [Read more...]
Muda is a Japanese word that means waste. It has deeper meaning in that it refers to any activity that does not add value. In IT and the office we have many processes for getting work done. Each of these processes are subject to muda. In tough economic times like these we need to look at every area we can save money. Since time is money, wasted time is wasted money. By eliminating muda from the … [Read more...]
Organizations can use Business Process Management to improve all of their business processes. A business process begins with the customer's needs and ends with the customer's fulfillment. Business Process Management (BPM) is a method of efficiently aligning an organization with the wants and needs of the clients. It is a holistic management approach that promotes business effectiveness and … [Read more...]
ITGL and OGC have released a 131 page management briefing Aligning COBIT 4.1, ITIL V3 and ISO/IEC 27002 for Business Benefit. This project was developed with the Office for Government Commerce (OGC) to update the very popular management briefing first produced in 2005. The briefing applies generally to all IT best practices but focuses on three specific practices and standards that are becoming … [Read more...]