Resources for IT Managers
The IT help desk was once seen as a low level entry position that offered very little skill development. With the evolution of the modern help desk and implementation of best practices such as ITIL this has changed. The IT help desk is now seen as an IT career launching platform. By working on a modern IT help desk you interact with all of IT and most of the company you work for. This opens … [Read more...]
IT departments may be facing one of their biggest threats ever. It is not a virus, a hacker or a never ending expansion. It is the aging workforce. Yes, IT is graying and it is starting to show. As the baby boomer generation ages, so does the IT workforce. According to the U.S. Bureau of Labor Statistics, one in four workers will be 55 or older by 2016. This comes at a time when higher income … [Read more...]
Is your IT career not moving as quickly as you would like? Do you feel like you have been passed over for promotion? If so examine where you are now and where you want to be. Take control of your career by preparing yourself to succeed. Consider these options for improving your chances of promotion. … [Read more...]