Documentation plays an important part in Information Technology. Work instructions, help desk scripts, knowledge bases, and vendor instructions are only a few examples. The key to writing good technical documentation is in the format of the document. No matter how good the information is, if it is not well formatted it can be difficult to use. Documentation should be easy to read, easy for the … [Read more...]
SaaS Fail? Many IT Customers Not Enthusiastic About SaaS
According to a recent survey many IT users in the U.S. and U.K. are “underwhelmed” with SaaS. Software as a Service (SaaS) has gained in popularity as IT looks to cut costs, however it seems a lot of customers are not yet fully satisfied with the results. The Gartner survey of users and prospective users of SaaS solutions indicates that while the SaaS model is more widely accepted now 58 … [Read more...]
Are Companies Tightening the IT Belt Too Much?
The current economic environment has caused many IT departments to tighten their belts. But have they taken it too far? Do they risk not being able to meet the present and future needs of the business for the sake of cutting the bottom line or even put the company at risk? A recent survey commissioned by Microsoft and done by Harris Interactive reveals that American IT departments plan to spend … [Read more...]
Verdiem Announces PC Power Management Pack for Microsoft System Center Configuration Manager 2007
Enables IT Pros to Seamlessly Transition PC Power States Within Microsoft Configuration Manager to Ensure Reliable Software Distribution and Patch Management While Reducing PC Energy Costs Up To 60% Verdiem, the leading provider of enterprise PC power management software solutions has released its Power Management Pack for Microsoft System Center Configuration Manager2007. Utilizing Verdiem’s … [Read more...]
Cisco and Partners to Accelerate Data Center Virtualization
Cisco Partner Summit – Cisco today announced plans to grow, motivate and evolve its global community of data center channel partners and customers to further accelerate the market transition toward virtualized data centers. Cisco introduced several channel programs designed to help partners gain new revenue opportunities and evolve their businesses toward a unified data center practice. To … [Read more...]
To Meet Demands IT Should Prepare for Growth Now
While the recession is still under way, now is the time for IT leaders to prepare for business growth, and organizations should aim to complete these plans as soon as possible, according to Gartner, Inc. This advice especially pertains to the nations that first entered the recession, such as the U.S. and the U.K. Gartner acknowledged that many countries are experiencing ever-increasing levels … [Read more...]
Study Reveals Green IT Now Essential IT Practice
Symantec Corp. has announced the findings of its 2009 Green IT Report, a follow up to the Green Data Center report released in late 2007. According to survey data, senior-level IT executives report significant interest in green IT strategies and solutions, attributed to both cost reduction and environmental responsibility. The data points to a shift from implementing “green” technologies … [Read more...]
5 CRM Strategies That Cost Little, But Yield Positive Result
Companies that fail to invest in CRM strategies because of the tough economic climate will delay perceived benefits by at least 12 months once the economy recovers, giving rivals an advantage in the market, according to Gartner Inc. Gartner analysts said that lesson learned from previous downturns indicate that 40 percent of companies will use the current economic slump as an opportunity to … [Read more...]