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RIM Enhances BlackBerry Technical Support Services

By Sam Grier

Research In Motion today announced an enhanced BlackBerry® Technical Support Services offering with new levels of support and support service options for small to medium sized businesses and large enterprise customers. “We have developed a more comprehensive, flexible, scalable BlackBerry Technical Support Services program that can help small-to-mid-sized businesses and large enterprises keep … [Read more...]

Study Reveals Green IT Now Essential IT Practice

By Sam Grier

Symantec Corp. has announced the findings of its 2009 Green IT Report, a follow up to the Green Data Center report released in late 2007. According to survey data, senior-level IT executives report significant interest in green IT strategies and solutions, attributed to both cost reduction and environmental responsibility. The data points to a shift from implementing “green” technologies … [Read more...]

5 CRM Strategies That Cost Little, But Yield Positive Result

By Sam Grier

Companies that fail to invest in CRM strategies because of the tough economic climate will delay perceived benefits by at least 12 months once the economy recovers, giving rivals an advantage in the market, according to Gartner Inc. Gartner analysts said that lesson learned from previous downturns indicate that 40 percent of companies will use the current economic slump as an opportunity to … [Read more...]

PC Power Management Solutions

By Sam Grier

In a recent report from Forrester Research 69 percent of IT leaders surveyed reported they had not implemented any enterprise wide power management initiatives. Despite the cries to “Green IT” it appears most IT departments still do not get it. One area that IT can reduce energy costs is with PCs. The US Environmental Protection Agency reports that  a PC left on overnight is wasting between $25 … [Read more...]

The Planet Provides Highest Performing Cloud Storage

By Sam Grier

Speed, Ease of Integration, Global Coverage Provide Significant Customer Benefits. The Planet, the global leader in IT hosting, today issued a report that shows The Planet Storage Cloud outperforms similar cloud storage platforms in both read and write tests. With its benefits of on-premise storage, elastic cloud design and utility-based billing, The Planet Storage Cloud delivers transfer … [Read more...]

Top 5 Tips for Cost Cutting in E-Commerce Without Losing Customer Loyalty

By Sam Grier

IT organizations responsible for e-commerce are challenged to improve online customer experiences to make up for closed locations and lost sales personnel, while cutting IT expenditures by 5-25 percent, according to Gartner, Inc. Gartner has identified five tips in which IT leaders in charge of e-commerce operations can meet this challenge in this year’s tough economic climate. Gartner has also … [Read more...]

IBM Announces Lotus Notes with iPhone Support

By Sam Grier

IBM has announced the release of Lotus Notes and Domino collaboration software, including plans to support Microsoft Exchange ActiveSync in Lotus Notes Traveler. This capability will extend Lotus Domino automatic syncing capabilities for e-mail and calendaring tools to the Apple iPhone. "Providing Exchange ActiveSync support via the Lotus Notes Traveler software is part of IBM's pledge to … [Read more...]

Microsoft’s New Technologies Help Businesses Thrive in Today’s Economy

By Sam Grier

Microsoft Tech Ed North America 2009 kicked off today with announcements of new technologies that enable IT professionals and developers to help their organizations save money and improve efficiencies during difficult economic times. “Microsoft is committed to ensuring that IT professionals and developers continue to have the platform and technologies to drive maximum value and business … [Read more...]

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