If you are looking for the ultimate field service took kit take a look at this one from Tecra Tools. It has over 112 indispensable tools in this field service arsenal. It is the ultimate tool kit for master technicians.
Specifically designed with Master Field Service Engineers in mind, this kit puts you in control, no matter how complex the job becomes. Not only is this our best field service kit, but it’s price is simply unbeatable. Comparable kits can cost you hundreds more, yet still not include the quality brands found in the Ultra Pro Kit.
It is available in 22 different tool case configurations including wheeled cases, backpacks, soft cases, hard cases, even military grade cases.
Highlights
The kit includes these essential tools and more.
The role of a service depot is to produce a high quality product that meets or exceeds the needs of the customer.
One way you can improve the quality of your products and help other IT departments is to use failure tracking.
Equipment Failure Tracking - Vendors
Your company depends on dependable and reliable equipment to keep the IT infrastructure intact and able to provide services that help drive the business. When a piece of equipment fails part it costs your company money.
When you lose the functionality of the equipment you lose money from sales or productivity. You then have to pay to replace the equipment, ship it and repair it. Purchasing quality equipment from the start is a good business practice, but some vendors cut corners and quality to increase their profits. The Service Depot is where you detect these problems.
When you track why pieces of equipment are failing you are able to spot trends. If these failures become excessive you can go to your vendor and confront them with hard data. If the vendor is reputable and still wants your business they will correct the problem.
Lab Rats TV hosted by Sean Carruthers and Andy Walker offer a source of free technology related videos. They cover a wide variety of topics, but seem to be aimed at hardware and software technology.
Both instructional and sometimes entertaining, they offer some good how-to related videos. Here are some examples of interest to IT Service Depot managers and technicians.
- BIOS Basics
- Instant Notebook Upgrades
- Registry 101
- Clean Your Computer
Currently offering well over 50 episodes, Lab Rats TV offers free technology related videos that are timely and informative.
Recent episodes:
- Should You Care About the Mac Book Air?
- Camera Settings Demystified
- Next Generation Flash Drives
Episodes are offered for download in QuickTime, iPod, Windows Media, Divx and MP3 formats on their Lab Rats TV web site. Alternatively you can view many of their free technology videos on Veoh. Their forum also offers answers to a variety of technology topics.
People make improvements in their lives every day. They improve their home, their health, their car and everything around them that can make their life better. Why not apply this same principle in the workplace? Why not improve the environment you work in 40 hours or more a week? Why not setup a system that helps you work smarter, not harder?
