Microsoft Renews The Ultimate Steal Promotion
Microsoft has renewed their Ultimate Steal promotion. It offers students or anyone with a .EDU email address its Office Ultimate 2007 package for $59.95. The retail for this package is $680.
Microsoft will also add Microsoft Visio Professional 2007 design package, Microsoft Office Language Pack 2007 and Windows Vista Ultimate Upgrade beginning September 8, 2008.
Software Specifications
Microsoft® Office Ultimate 2007 (USD$59.95): Perpetual license, which includes the following applications:
- Access® 2007
- Accounting Express 2008 *(see Obtaining Software below)
- Excel® 2007
- InfoPath® 2007
- Groove® 2007
- OneNote® 2007
- Outlook® 2007 with Business Contact Manager
- PowerPoint® 2007
- Publisher 2007
- Word 2007
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Web Help Desk Launches v9 Cross-Platform Help Desk Software
MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship service management solution.
Web Help Desk Software Version 9 adds rules-based voting and approval process for change requests, an extensible plug-in architecture for popular 3rd party asset management tools, and an AJAX enhanced user interface. Version 9 remains truly cross-platform, with server side installers for Mac OS X Server, Windows Server, Linux, and Unix.
“The feature enhancements within Web Help Desk v9 are primarily a product of listening to the thoughtful input from our loyal customer base, and the forward thinking of our savvy development team,” stated Jonathan Lew, President of MacsDesign Studio. “Version 9 exemplifies our commitment to providing organizations with a vendor-neutral IT service management solution without the complex configuration.”
The latest version of the Web Help Desk software delivers numerous new
productivity features, including:
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IronKey The Worlds Most Secure USB Thumb Drive
What do you keep on your USB thumb drive? Project information, company information, client files, personal data? If you have data you want to protect with military grade encryption in a rugged USB thumb drive, take a look at the IronKey lineup of USB drives.
Three Versions
IronKey USB thumb drives come in a variety of sizes from 1 GB to 8 GB. You can pick from three versions depending on your need.
- IronKey Basic is the core technology platform for the IronKey family of secure storage and authentication products.
- IronKey Personal is a revolutionary personal security device designed to protect your data, passwords and online identity on any computer.
- IronKey Enterprise is the world’s most secure hardware-encrypted USB flash drive. IronKey devices are easy to use, and there is no need to install software or drivers. You can remotely administer policies across thousands of IronKey devices with the IronKey Enterprise management service. With its embedded strong authentication capabilities, IronKey Enterprise is also a scalable platform for deploying innovative secure enterprise applications.
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BMC First Vendor Awarded PinkVERIFY ITIL v3 Certification
BMC today announced that it is the first vendor to be certified for ITIL(R) V3 compatibility through PinkVERIFY, the world’s only independent IT Service Management (ITSM) tool certification program from leading ITSM education and consulting provider Pink Elephant.
BMC’s leading service desk solutions, BMC Remedy ITSM 7.0 and BMC Service Desk Express (SDE) 9.6, have both received the ITIL V3-based PinkVERIFY certification, providing organizations an easy way to identify tools that will support their ITIL needs.
“Our assessment revealed that BMC’s products and solutions were designed with customer ITIL initiatives uppermost in mind,” said David Ratcliffe, president of Pink Elephant. “Adopting a best practice framework, such as ITIL, simplifies the enormous task of properly aligning IT with the business it supports. Our certification gives customers the confidence that the technology partner they turn to for implementing these initiatives is in line with their strategy.”
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Digital Fuel’s Pre-Defined Service Catalog
Digital Fuel, an IT Service Management solutions company, today announced the industry’s first pre-defined IT service portfolio and catalog, providing customers with immediate online access to a dynamic, fully populated catalog built on years of service management expertise and best practices.
Built on Digital Fuel’s ServiceFlow, the global standard for managing services as a business, the new solution provides enterprises with the foundation for their IT service management and ITIL initiatives to drive service excellence at lower costs.
With Digital Fuel’s Pre-defined IT Service Portfolio and Catalog, enterprises can instantly adopt a fully pre-defined IT service catalog that includes all of the core services commonly offered by an IT organization, including applications, data center, end-user computing, network and telephony, professional services, service desk and many others. Within minutes, any organization can set up a complete service catalog with a full suite of service lines, a process that can typically take many months to achieve.
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FrontRange Launches Next-Generation IT Service Management Solution
FrontRange Solutions today announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1, a next-generation software application that gives mid sized and enterprise IT and customer service organizations an innovative solution that improves the customer experience and provides more robust business process support and self service for IT operations.
“We are pleased to continue our investments in the FrontRange strategy to deliver a uniquely comprehensive suite of unified IT applications. These solutions, including ITSM, enable our customers to realize the benefits of IT best practices and ITIL® along with the Microsoft®.NET Framework 3.0,” said Kevin J. Smith, Vice President of Products for FrontRange Solutions. “ITSM 6.1 reflects the evolving needs of our customers and strengthens our IT Service Management, IT Asset Management, VoIP IT, and Client Lifecycle Management portfolio while allowing customers to gain a rapid return on investment and get more focused on what they do best knowing they have the best applications and technology available.”
Enhancements available with ITSM 6.1 include:
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Accenture IT Green Maturity Assessment
Accenture has released the Accenture Green Technology Suite. It is a set of tools to help an organization assess its environmental standing and provide some recommendations to reduce its carbon footprint by improving the way IT is managed.
The flash based tool gives a view across the entire IT organization. It provides detailed assessments of where the company is within a maturity spectrum and suggests IT initiatives to address the company’s carbon footprint.
The tools also help calculate the impact of specific initiatives in terms of workplace environmental efficiency and data center energy savings.
The Accenture Green Technology Suite includes:
The Accenture Green Maturity Model – assesses the environmental efficiency of IT, suggesting actions to improve the organization’s overall environmental standing.
Based on the responses to 300 questions across five key areas – working practice, office environment, data center, procurement, and corporate citizenship – on topics ranging from commitment to reducing CO2 emissions, to type of enterprise network, the maturity model produces a comprehensive scorecard that rates where the organization sits on the green maturity spectrum on a scale from zero to five.
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newScale IT Service Catalog and Portfolio Management
newScale Inc. provider of IT Service Catalog and Service Portfolio Management software solutions, today announced the latest additions to its libraries of pre-built Service Portfolio and Service Catalog templates. Each library contains pre-built service components that can be used “as-is” to get up and running immediately, or configured to suit each organization’s unique environment. This robust pre-defined content helps accelerate the development, deployment and maintenance of an IT Service Portfolio and Service Catalog.
More and more IT operations are embracing the concepts of Service Portfolio Management and Service Catalog Management in their journey to becoming more service-centric and customer-focused. But most IT staff have no idea how to get started.
Recognizing this challenge, newScale introduced it first pre-built library of common IT service requests in 2001. Since then, the company has continued to expand and enhance its libraries of pre-packaged and reusable content to speed Service Catalog deployment and ensure the lowest total cost of ownership for its customers. Unlike other vendors that have imitated this approach, newScale Service Catalog content has been tested, implemented, and improved upon through multiple product release iterations and nearly a hundred in-production deployments.
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Customers Vote Numara Software Best in Class
Service Desk Solution Provider Wins ContactCenterWorld.com Award for Second Year in a Row
Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it has been voted ‘Best in Class’ for its help-desk solution by ContactCenterWorld.com members. ContactCenterWorld.com, a global support organization for contact center industry professionals, recognized winners at its Members’ Choice Awards in June. Numara Software also received the ‘Best New Product’ Award for one of the company’s flagship products, Numara FootPrints.
“ContactCenterWorld.com’s Members’ Choice Awards continues to be one of the industry’s top honors, and we’re pleased to be consistently named among their premier providers,” said David Weiss, CEO, Numara Software, Inc. “These awards recognize the effort we put into our new product, Numara FootPrints 8, and our mission of providing a superior customer experience by incorporating solutions that meet the complex demands faced by IT service desk and customer support professionals.”
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ASG’s Newest Business Service Management Solution
ASG Software Solutions, the originator of ASG’s Business Service Platform™ (BSP™), a true platform for Business Service Management (BSM), has expanded its BSP capabilities to seamlessly integrate key performance information from both distributed and mainframe environments.
The new BSP solutions responsible for this enhanced functionality include specific products for distributed performance management, virtualization performance management, enterprise performance management, and z/OS® performance and reporting management.
These strategic new developments are designed to assist in locating key performance information, federating this data into a meaningful context, and automating the performance management process for a wide range of IT environments. ASG’s BSP solutions for performance management now include seamless integration of both distributed and mainframe environments, plus turnkey support for z/OS, distributed, virtualized, J2EE and .NET systems. Because the open architecture of ASG’s BSP solutions allows integration with third-party vendor and custom-built solutions, it helps users leverage their investment in existing IT assets.
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