Resources for IT Managers
At times Project Management can seem like an art more than a science. IT projects can be particularly challenging. So how do you choose a project and what are the essential criteria to ensure a successful project? While there is no magical formula, here are seven tips to keep in mind for a successful [...]
In this continuing series of articles on leadership, we are going to look at why leaders need to drive change within their organization. A leader must be the one to stand up and say this needs to change and this is how we are going to do it. They should lead the strategy, planning, development [...]
The fifth and final step in a 5S System is Sustain. In this step you will instill the self-discipline and culture that will sustain the program. Over time a 5S System may become less effective due to complacency. To sustain a 5S System you must change the culture of employees and sometimes the company. Self-Discipline [...]
Managed Objects has introduced myCMDB. A mixture of social networking and Web 2.0 to help business customers get more out of their configuration management databases (CMDB). With more IT departments using ITIL based CMDBs to manage their IT infrastructure, Managed Objects has put a new face on an often complex system. The web based application [...]
Budget conscious IT departments such as those in smaller organizations may be interested in Nagios. It is an open source network monitoring software solution that operates under the Linux operating system. Service Detail View Tree Status Map From their web site Nagios is a host and service monitor designed [...]
The fourth step in a 5S System is to Standardize. In this step you will set in place the rules and policies that support the first three steps, Sort, Straighten and Shine. A 5S System will only work if it is followed. To carry out the first three steps you should already have a support [...]
Numara FootPrints is an ITIL based solution for Service Desk Management. Numara FootPrints will help you implement best practices for IT service management and compliance. Numara Software provides service desk solutions designed to optimize productivity and improve overall support. Numara FootPrints 8 features: Streamlined ITIL compatibility tools Comprehensive CMDB with no programming Powerful workflow automation [...]
HP today announced the release of a new Business Technology Optimization (BTO) software and Software-as-a-Service solution. It helps IT organizations manage change and resolve problems across business services and applications, dramatically reducing the risk of potential business downtime. Industry’s first ITIL V3-based Configuration Management System solution Traditional approaches to providing a consolidated view of how [...]
Keeping track of your shipments can be a time consuming task. Orders from a variety of different vendors using different shipping services can have you web site hopping to try to track down where your items are. A web site called TrackMyShipments.com offers a free order tracking service. You simply email the “Your order has [...]
Great leaders are usually great communicators. No leadership skill can compensate for poor communications. Great communicators use their skills to persuade others to follow. They are able to present their vision and plan in a clear and concise manner. In the first article in this series, Leadership Skills – Communications Part 1 we looked at [...]