Resources for IT Managers
It is Monday morning and for whatever reason you can not seem to get going. Here are 10 techniques to spark your mind at work and get your day off to a positive start. 1. Commit to a quick win. Think of a task you know you can get done quickly and do it. You [...]
iTaskX v2.5 has be released as an update for the Mac OS X project management software package. New in v2.5 is improved support for Microsoft Project. You can open native Microsoft Project files and exchange data using Microsoft Project’s XML and MPX support. iTaskX cost $106.25 to purchase. iTaskX provides the support you need for [...]
Microsoft has renewed their Ultimate Steal promotion. It offers students or anyone with a .EDU email address its Office Ultimate 2007 package for $59.95. The retail for this package is $680. Microsoft will also add Microsoft Visio Professional 2007 design package, Microsoft Office Language Pack 2007 and Windows Vista Ultimate Upgrade beginning September 8, 2008. [...]
Are you looking to move up in your organization or move on to a better job? Improving your skill set will benefit you in both situations. There are many skills valued by managers, but which skills do they find most valuable? Harris Interactive on behalf of CareerBuilder.com recently surveyed 3169 hiring managers. One of the [...]
MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship service management solution. Web Help Desk Software Version 9 adds rules-based voting and approval process for change requests, an extensible plug-in architecture for popular 3rd party asset [...]
What do you keep on your USB thumb drive? Project information, company information, client files, personal data? If you have data you want to protect with military grade encryption in a rugged USB thumb drive, take a look at the IronKey lineup of USB drives. Three Versions IronKey USB thumb drives come in a variety [...]
IT Service Management Forum USA® (itSMF USA®), the nation’s leading association focused on optimizing IT operations for companies and organizations in all industries, today announced that Sharon Taylor, ITIL author and ITSM expert, and CIO guru Charlie Feld have been added to an already impressive list of keynote speakers for itSMF USA® Fusion ‘08. Previously-announced [...]
BMC today announced that it is the first vendor to be certified for ITIL(R) V3 compatibility through PinkVERIFY, the world’s only independent IT Service Management (ITSM) tool certification program from leading ITSM education and consulting provider Pink Elephant. BMC’s leading service desk solutions, BMC Remedy ITSM 7.0 and BMC Service Desk Express (SDE) 9.6, have [...]
There are two approaches that can be used to improve Information Technology Service Management (ITSM): the Information Technology Infrastructure Library (ITIL) and Six Sigma. Many followers of these seemingly mutually exclusive approaches exhibit a nearly religious zeal in defending their way as being the only way to go. Rather than being opposing approaches, however, Six [...]
A recent survey conducted by McAfee revealed that 52% of small and medium sized businesses felt they were too small to be of any value to cyber criminals and that they were adequately protected by default security settings. For example: 35% of SMBs are ”not concerned” about being a target for cyber crime 52% don’t [...]