Resources for IT Managers
It is Monday morning and for whatever reason you can not seem to get going. Here are 10 techniques to spark your mind at work and get your day off to a positive start. 1. Commit to a quick win. Think of a task you know you can get done quickly and do it. You will jump start your brain and get satisfaction from getting a task out of the way. 2. Take a break. You've been at work for less … [Read more...]
iTaskX v2.5 has be released as an update for the Mac OS X project management software package. New in v2.5 is improved support for Microsoft Project. You can open native Microsoft Project files and exchange data using Microsoft Project's XML and MPX support. iTaskX cost $106.25 to purchase. iTaskX provides the support you need for professional project management. iTaskX 2 adapts to your working … [Read more...]
Are you looking to move up in your organization or move on to a better job? Improving your skill set will benefit you in both situations. There are many skills valued by managers, but which skills do they find most valuable? Harris Interactive on behalf of CareerBuilder.com recently surveyed 3169 hiring managers. One of the results of this survey identified the skills hiring managers look for … [Read more...]
MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship service management solution. Web Help Desk Software Version 9 adds rules-based voting and approval process for change requests, an extensible plug-in architecture for popular 3rd party asset management … [Read more...]
What do you keep on your USB thumb drive? Project information, company information, client files, personal data? If you have data you want to protect with military grade encryption in a rugged USB thumb drive, take a look at the IronKey lineup of USB drives. Three Versions IronKey USB thumb drives come in a variety of sizes from 1 GB to 8 GB. You can pick from three versions depending on … [Read more...]
BMC today announced that it is the first vendor to be certified for ITIL(R) V3 compatibility through PinkVERIFY, the world's only independent IT Service Management (ITSM) tool certification program from leading ITSM education and consulting provider Pink Elephant. BMC's leading service desk solutions, BMC Remedy ITSM 7.0 and BMC Service Desk Express (SDE) 9.6, have both received the ITIL … [Read more...]
There are two approaches that can be used to improve Information Technology Service Management (ITSM): the Information Technology Infrastructure Library (ITIL) and Six Sigma. Many followers of these seemingly mutually exclusive approaches exhibit a nearly religious zeal in defending their way as being the only way to go. Rather than being opposing approaches, however, Six Sigma and ITIL are … [Read more...]
A recent survey conducted by McAfee revealed that 52% of small and medium sized businesses felt they were too small to be of any value to cyber criminals and that they were adequately protected by default security settings. For example: 35% of SMBs are ”not concerned” about being a target for cyber crime 52% don't think they are well known enough to be a target for cyber … [Read more...]