Resources for IT Managers
In a partnership with Altosoft that enables new levels of real-time process automation analytics, Opalis software had delivered an industry first with its business centric IT initiative. Opalis Software Inc., the independent market leader in IT process automation software, today announced a next generation of process automation analytics that will enable enterprise IT organizations to achieve … [Read more...]
At CA World 2008 in Las Vegas CA announced the release of CA Service Desk Manager r12. This release unifies seven typically separate products into one to drive greater value for IT. CA has announced the planned release of CA Service Desk Manager r12, which is designed to unify into one product what other vendors sell as separate products, including service desk, change management, configuration … [Read more...]
During these troubled times IT Management is challenged to cut cost while expanding services. EMA addresses some of these issues in their recently announced free Webinars for December. These include launching a Configuration Management System, doing more with less and why Quality of Experience is on the rise. Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT … [Read more...]
A new ITIL maturity reports is a guide to anyone looking to adopt or extend their ITIL implementation. Any organization looking to implement ITIL3 will have lots of questions. What are the challenges and pitfalls to expect? What is the real cost? The report offers some key pointers and practical realities, based on the experience of 350 leaders of IT. Sunrise Software, a leading independent … [Read more...]
EMA has issued a new advisory that highlights emerging threats in IT Security and Risk Management due to the financial crisis. Including the anticipation of new compliance issues (W3D), "What Washington Will Do". SOX emerged from a downturn. Enterprise Management Associates (EMA), a leading IT management research and consulting firm has released a new advisory note titled, “What the Economic … [Read more...]
In tough economic times IT departments are looking for every way to cut costs while maintaining or even expanding service levels. Digital Fuel details ways to eliminate waste and cut up to 25% off of IT service costs. Digital Fuel today announced relief for enterprises that want to rapidly cut IT costs. At a time when every company is looking to streamline spending, Digital Fuel is leading the … [Read more...]
Safari Books Online has added the official Information Technology Infrastructure Library (ITIL) to its digital library service. This expands their titles focused on IT Service Management, Infrastructure and Development and Operations. Safari Books Online, the leading provider of on-demand digital libraries for technology and business professionals, today announced the extension of its … [Read more...]
Today at a launch event in San Francisco, Stephen Elop, president of the Microsoft Business Division announced the availability of Microsoft Exchange Online and Microsoft SharePoint Online for businesses of all sizes in the United States. These subscription services offer businesses a new way to purchase, deploy and manage the industry-leading e-mail and calendaring solution, and the … [Read more...]