Resources for IT Managers
Method123 Ltd has announced the release of its new software for project teams. The "Method123 Project Management Methodology" (or MPMM) is a software toolset for organizations that run multiple projects at the same time. These organizations usually need to implement projects in a standard manner, using best practice project processes. MPMM contains such processes to ensure that projects are … [Read more...]
Organizations can use Business Process Management to improve all of their business processes. A business process begins with the customer's needs and ends with the customer's fulfillment. Business Process Management (BPM) is a method of efficiently aligning an organization with the wants and needs of the clients. It is a holistic management approach that promotes business effectiveness and … [Read more...]
At almost 500 pages the Guide to the Universal Service Management Body of Knowledge (USMBOK) organizes, distills and provides ready access to a core body of knowledge for service management that can be universally applied within service provider organizations. The Guide provides a singular, coherent and consistent approach to the development of a service management system. Service Management … [Read more...]
ITGL and OGC have released a 131 page management briefing Aligning COBIT 4.1, ITIL V3 and ISO/IEC 27002 for Business Benefit. This project was developed with the Office for Government Commerce (OGC) to update the very popular management briefing first produced in 2005. The briefing applies generally to all IT best practices but focuses on three specific practices and standards that are becoming … [Read more...]
XOBIN (Inbox spelled backwards) is a fantastic add-on for Microsoft Outlook. I have used it for many months and it has proven to be a valuable tool to deal with email. It indexes your email and allows you to easily search for text, file attachments and shows you information about your contacts not found in Outlook. Now XOBNI has added support for third party platforms such as Yahoo Mail, … [Read more...]
Netuitive today announced it will close an outstanding year in terms of market traction and industry acclaim for its award winning self-learning performance management software. This year Netuitive exceeded more than 250 total customers, including two of the largest online retailers in the US, three of the world’s largest banks and one of the biggest energy companies. In the second half of … [Read more...]
Evergreen Systems announced a new product offer that combines Evergreen’s process improvement consulting with HP’s Data Center Automation enterprise software offering. The integrated, solution-oriented offer guarantees prospects a return on their technology investment through operations cost savings. Evergreen’s announcement comes one day after HP announced major product upgrades to its … [Read more...]
With increasing cyber threats, IBM is introducing new identify and access management services, work with strategic partners and offer a complimentary comprehensive financial assessment of security infrastructure management costs. Today, IBM announced a set of actions to bolster its security solutions that can help clients save costs while navigating the "perfect storm" of security threats … [Read more...]