Resources for IT Managers
According to a new IDC study, IT departments in 2009 will face fierce pressure to reduce costs, while at the same time IT environments will become more complex than ever before, with more mobile workers and devices, increased reliance on offshore employees, new security threats, and spiraling costs around management, support, and maintenance. Desktop virtualization is a term creating lots of … [Read more...]
Web Help Desk, a leading cross-platform help desk software solution, today announced the release of a Free Edition of it's web-based incident management software for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades. … [Read more...]
Building on a long-standing, multifaceted alliance, EMC and Microsoft Corp. today announced they have expanded their technology partnership to help companies better protect sensitive information and share it in a more secure manner. The companies will be working together with a built-in “systems” approach that helps protect information throughout the infrastructure based on content, context … [Read more...]
Enterprise customers and service providers can reduce costs and increase the time to market if they close the gap between IT and operations. Business Process Framework (eTOM) Version 8.0 is aimed at helping close that gap. TM Forum announced today Release 8.0 of the Business Process Framework (eTOM). This landmark version incorporates the itSMF's ITIL best practices to address the long-standing … [Read more...]
Sunrise Software, a leading independent provider of IT Service Management (ITSM) solutions, today announced a new subscription pricing model designed to help organizations budget for ITIL in a tougher economic climate. The offering combines the benefits of on-premise, hosted software and Software as a Service (SaaS) models for Sunrise’s range of ITSM/ITIL software solutions. The introduction of … [Read more...]
While many U.S. job seekers are struggling to find employment, and workers can attest that it’s a tough economy to work in, industry experts say that certain sectors – like information technology (IT) – are experiencing growth and moving along this economic rollercoaster headstrong. According to the 2009 Robert Half International Salary Guide, information technology (IT) is one of the few … [Read more...]
Book Description The information technology industry continues to grow in the U.S. and globally. Information Technology Jobs in America [2008]: Corporate & Government Career Guide shows where the jobs are, in the U.S. IT Services Sector and in U.S. Federal and State and Municipal government agencies and departments. The book covers new territory – not a technical guide – this career … [Read more...]