Resources for IT Managers
Muda is a Japanese word that means waste. It has deeper meaning in that it refers to any activity that does not add value. In IT and the office we have many processes for getting work done. Each of these processes are subject to muda. In tough economic times like these we need to look at every area we can save money. Since time is money, wasted time is wasted money. By eliminating muda from the … [Read more...]
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982. Numara FootPrints 9 is the … [Read more...]
With the start of the new year it is time for new years resolutions. High on your list should be improving your professional skill sets. Learning a new skill or improving on an existing skill will benefit you for years to come. One of the least expensive ways to improve and increase your skills is to read good books on the subject. Some of you may be job hunting or at risk of losing your job … [Read more...]
What is AITP? AITP offers opportunities for Information Technology (IT) leadership and education through partnerships with industry, government and academia. AITP provides quality IT related education, information on relevant IT issues and forums for networking with experienced peers and other IT professionals. Research has proven that membership in professional organizations offer advantages … [Read more...]