Private and Public Clouds Reduce Costs and Ease Management

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Bob Kelly, Microsoft’s corporate vice president of Infrastructure Server Marketing, outlines how the right mix of private and public clouds can complement existing IT investments, reduce costs and ease management. History shows that companies that invest in innovation during recessionary times can emerge healthier and better-positioned for long-term success. As well, IT organizations that … [Read more...]

Microsoft Releases BizTalk Server 2009

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Microsoft Corp. today announced the availability of Microsoft BizTalk Server 2009, the company’s enterprise integration and connectivity server solution. In its sixth release, BizTalk Server is already being used by 90 percent of Global 100 customers to integrate systems and automate processes. BizTalk Server 2009 delivers new capabilities to help customers more effectively integrate … [Read more...]

Today’s Service Desk Is at the Core of Corporate IT Service Management Initiatives

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Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today released its latest research report entitled, "The Aging Help Desk: Migrating to a Modern Service Desk." The study found that the help desk has evolved beyond its role of simply recording and responding to IT user issues. While that responsibility persists, today's help/service desk is at the … [Read more...]

Cisco Expands Security Services Into the Cloud

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Cisco today announced new additions to its portfolio that bolster the network security infrastructure and the delivery of cloud security services, thereby enabling businesses to collaborate with greater confidence even as their workforce and partners become increasingly mobile and interactive. Today's announcement, being made at the RSA Conference in San Francisco, comes at a time when … [Read more...]

RSA President Urges “Inventive Collaboration” to Combat Cyber-Threat and Reap Rewards of New Technologies

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During the opening keynote at RSA Conference Art Coviello, President of RSA, The Security Division of EMC cautioned that the global cyber-threat continues to escalate and online fraudsters are more organized, collaborative and effective than ever. He addressed major forces such as the economy and emerging technologies that are driving the information security industry to evolve and adapt – … [Read more...]

Configuresoft IT and Systems Expert Authors SANS ITIL Certification Course

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Configuresoft, Inc., a leading provider of enterprise server configuration management solutions, today announced that Configuresoft Director of Corporate Strategy and recognized expert in IT configuration and systems architecture George Gerchow, ITIL, CISSP, CCNA, MCPS, SCP, has authored an intensive, accelerated course in ITIL for security management for the highly-regarded SANS (SysAdmin, Audit, … [Read more...]

Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions

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For nearly a decade before the buzzwords "SaaS" and "Cloud Computing" entered the mainstream, Web Help Desk has provided the service desk industry with its award winning hosted help desk software. Today, Web Help Desk announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a … [Read more...]

Cognizant Cited as Leader in Global IT Infrastructure Outsourcing

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Cognizant today announced it was named a "Leader" in "The Forrester Wave(TM): Global IT Infrastructure Outsourcing, Q1 2009" by Paul Roehrig, Ph.D. Cognizant moved to the "Leaders" category for the first time in the benchmarking report, which evaluated 15 global firms with a track record of success in infrastructure services. The Forrester study evaluated and ranked Cognizant IT Infrastructure … [Read more...]