Resources for IT Managers
Employee development is the ongoing process between an employee and a manager. Companies need rising stars to fill new positions and one of your roles as a manager is to foster employee development to meet these needs. All employees will benefit from development, but you should concentrate on those who show the most potential first. The 5 Keys to Employee Development There are five areas you … [Read more...]
To counsel an employee for a performance issue you need to gather all the facts and follow specific steps to have a positive outcome. As a manager you will need to be tactful, specific and timely when dealing with the issue. Observe The Performance Issue Before you counsel an employee about a performance issue you need to observe their on-the-job behavior. This way when you meet with them you … [Read more...]
Get Microsoft Office Professional 2010 for just $79.95! Microsoft offers this promotion to college students or anyone with a .edu email address that qualifies. Microsoft Office Professional 2010 retails for $499 so this a huge discount. Sure there are free alternatives to Microsoft Office products, but Microsoft Office dominates in the business world. It is very beneficial for a college student … [Read more...]
Building a strong culture of performance through performance management is critical to meet challenges, promote innovation and develop top performing teams. A strong culture of performance fosters a vision of "One Company, One Team" in your company. This vision will lead to teams and departments actively seeking proactive ways to drive value to the business and promote new levels of … [Read more...]
A customer focused quality management system needs to be an essential part of IT to meet the required levels of service your business needs. IT is charged with providing an ever-increasing line of products and services to the business. In our nanosecond world the quality of those products and services is paramount. To meet the desired level of service quality management needs to become an … [Read more...]
Are you one of many IT professionals who is worried about being laid off? Many IT professionals are looking over their shoulder for the pink slip. As companies are pressed to cut costs many have looked to cutting heads as a way to save money. It does not matter if you have been with the company 20 years or 20 months you could be laid off. Many highly skilled IT professionals have gotten the … [Read more...]
Development of your rising stars is an important role for managers and for your company. Future managers and leadership need to be developed to fill the needs due to the upcoming retirement boom. IT is graying and it is starting to show. Succession planning need to be part of your corporate strategy. As a manager you probably already know who your rising stars are. Those who have a passion … [Read more...]
For IT quality of service is not just for networks anymore. IT is now a service based organization. IT should follow quality management system practices and principles for the products and services it provides since they are vital to the performance of the business. Most best practices used in IT today define a quality management system (QMS). A QMS defines the standards of quality used within … [Read more...]