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10 Ways to Help You Succeed as a Project Manager

Project managers are among the most valued managers in IT. Successful project managers are the superstars of IT and are in top demand. Failed project managers are relegated to at best a solo project. If you want to be a superstar IT project manager you must master certain skills. There are many traits that make a good project manager. Having these to start with is almost … [Read More...]

10 Things Winning Underdogs Can Teach Us About Success

March Madness has returned with the NCAA tournament. Year after year we see underdog teams win games against better teams. With some it is luck, but with most I think the overwhelming reason they win is the attitude they bring to the court. The business world is competitive so there is a lot we can learn when we look at how underdogs win. They face more talented, better … [Read More...]

Ten Things Your Employees Want

As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees. Why should you care? Employees who are happy in the job are more productive and more content. They have fewer … [Read More...]

Communications Skills – How to Be Specific

To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message. Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way they should be? If so the problem may be you are not being specific enough … [Read More...]

What IT Can Learn From An Emergency Room

IT deals with problems large and small each day. How well these problems are handled depends on how well the IT team is prepared to deal with them. With proper problem management any problem or issue can be dealt with in a timely manner to ensure the continuity of IT services the business depends on. An emergency room is a good example of a team that deals with large and … [Read More...]

Management By Walking Around MBWA

Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens. Read the article The Gemba Walk – A Tool For IT Management and Leadership for more on … [Read More...]

20 Leadership Principles Every Manager Needs

IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager It is what you do that makes you successful. That is why these 20 leadership principles are mainly about actions. To be a … [Read More...]

Free Network Troubleshooting Guide

I love FREE useful stuff, don’t you? Fluke Networks is offering a free E-Book “Frontline LAN Troubleshooting Guide”. It is a 115 page comprehensive guide that provides frontline network troubleshooters with a lot of useful information. The guide starts with the basics of troubleshooting networks, then steps into troubleshooting the physical layer, troubleshooting the network … [Read More...]

Why IT Managers Need Project Management Skills

Project Management

If you are an IT manager looking to boost your career consider adding project management skills. A lot of what IT does is project oriented.  Having the knowledge and the skills to manage a small project or at least be knowledgeable of project management are very beneficial to an IT manager. Most project managers are about the business side of the project. The resources, … [Read More...]

2010 Super Bowl Commercials

Super Bowl 2010

Super Bowl 2010 commercials and ad's are as anticipated as the game. As I did last year with the 2009 Super Bowl ad's I am stepping outside the niche to bring you some of the best Super Bowl commercials from Super Bowl 2010, funny ads from the past Super Bowl's and commercials banned from the 2010 Super Bowl. Come back after the game for a full lineup of the best of the 2010 … [Read More...]

How To Create a 5S System For Your IT Service Depot

5S System

If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results you can see right away. 5S refers to a list of five Japanese words … [Read More...]

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