To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message.
Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way they should be? If so the problem may be you are not being specific enough … [Read More...]
IT deals with problems large and small each day. How well these problems are handled depends on how well the IT team is prepared to deal with them.
With proper problem management any problem or issue can be dealt with in a timely manner to ensure the continuity of IT services the business depends on.
An emergency room is a good example of a team that deals with large and … [Read More...]
Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens.
Read the article The Gemba Walk – A Tool For IT Management and Leadership for more on … [Read More...]
IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager
It is what you do that makes you successful. That is why these 20 leadership principles are mainly about actions. To be a … [Read More...]
I love FREE useful stuff, don’t you? Fluke Networks is offering a free E-Book “Frontline LAN Troubleshooting Guide”. It is a 115 page comprehensive guide that provides frontline network troubleshooters with a lot of useful information.
The guide starts with the basics of troubleshooting networks, then steps into troubleshooting the physical layer, troubleshooting the network … [Read More...]
If you are an IT manager looking to boost your career consider adding project management skills. A lot of what IT does is project oriented. Having the knowledge and the skills to manage a small project or at least be knowledgeable of project management are very beneficial to an IT manager.
Most project managers are about the business side of the project. The resources, … [Read More...]
Super Bowl 2010 commercials and ad's are as anticipated as the game. As I did last year with the 2009 Super Bowl ad's I am stepping outside the niche to bring you some of the best Super Bowl commercials from Super Bowl 2010, funny ads from the past Super Bowl's and commercials banned from the 2010 Super Bowl.
Come back after the game for a full lineup of the best of the 2010 … [Read More...]
If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results you can see right away.
5S refers to a list of five Japanese words … [Read More...]
If you want to create a professional presentation with slides you need professional looking templates. Nothing can turn a good presentation into a snore that dull, boring slides.
Remember Steve Jobs uses a lot of visuals in his presentations. See “Learn to Give Better Presentations From Steve Jobs”.
If you use Microsoft Power Point to create presentations Microsoft has … [Read More...]
Problems with morale in the workplace are more obvious now. Employees are worried about the economy and possibly their jobs. Let us assume for this article that economic worries are not the reason for low morale in your workplace. I wrote an article a few months ago called “Tough Times Call For Strong Leadership” that addresses that issue.
There are any number of reasons low … [Read More...]
Steve Jobs is known for giving presentations that keep his audience engaged. He has a natural talent for public speaking and he has honed it to an art form. Some would say it is nothing more than a salesman’s pitch, but are not a lot of presentations just that?
While we may not have the gift for presentation that Steve Jobs has, we can learn a lot about giving good … [Read More...]
Leaders are only as successful as the people who report to them. This is why it is important to develop your reports to be the best that they can be. Not only does their success directly reflect well on you but you strengthen your team to meet new challenges.
Coaching is not just a tool for correcting behavioral or work related issues. It is a tool that can be used to … [Read More...]