Are Companies Tightening the IT Belt Too Much?

The current economic environment has caused many IT departments to tighten their belts. But have they taken it too far? Do they risk not being able to meet the present and future needs of the business for the sake of cutting the bottom line or even put the company at risk?
A recent survey commissioned [...]

Gartner Gives Seven Ways to Save Costs in the Data Center

With cuts in IT budgets many IT departments are looking for innovative ways to cut costs in their data centers. Yet while faced with shrinking budgets IT managers are expected to deliver expanded and reliable services to meet the growing needs of the business.
For many this means difficult challenges to try and balance the [...]

Survey Finds Government IT Expecting Budget Problems for 2009

The Obama administration’s commitment to change and the impending budget impact of the economic crisis are two major concerns for federal IT professionals heading into 2009, according to a survey administered at FOSE 2009 by ScienceLogic, a leading IT Operations Management provider. The survey asked IT workers to identify their concerns for the new year [...]

Digital Fuel IT Cost Management Product Named 2009 Innovation of the Year

Digital Fuel, the leader in IT Service Management (ITSM) solutions, is proud to announce today that its IT Cost Management software product, ServiceFlow, has been named winner of the 2009 Pink Elephant “Innovation of the Year” award at the 13th Annual International IT Service Management Conference & Exhibition. The award recognizes the single product [...]

StackSafe Provider of Software Testing Solutions Wins Award

StackSafe, Inc., a provider of pre-deployment staging and testing solutions for IT Operations teams, announced today that the company has been declared the winner of the National Council of Entrepreneurial Tech Transfer’s 2008 National University Start-Up Competition.
After various presentations to VC, angel investor and university judges, StackSafe emerged from 400 competing university startups as an [...]

Accenture IT Green Maturity Assessment

Accenture has released the Accenture Green Technology Suite. It is a set of tools to help an organization assess its environmental standing and provide some recommendations to reduce its carbon footprint by improving the way IT is managed.
The flash based tool gives a view across the entire IT organization. It provides detailed assessments of [...]

Top 5 IT Management Challenges in 2008

Aternity Inc. announced today the results of its survey, “IT Management: Key Drivers and Challenges in 2008.” More than 70 senior IT and Line-of-Business (LOB) professionals participated in the survey, ranking their key IT priorities for 2008 and sharing their perspective on end user experience management strategies and best practices.
The top five priorities and key [...]

IT Services Virtual Call Center Strategy

As IT systems and services grow so does the need for an expanded IT Help Desk to support them. If you find you are outgrowing your present call support system one solution is a virtual call center software suite such as the one by Five9. It allows you to operate a best-in-class call center [...]

IT Should Spend More On Disaster Recovery

IT Operations professionals are faced with the constant worry of threats such as IT outages, power failures, and disasters. During challenging financial times IT Operations is finding it more difficult to secure the funding needed for disaster recovery from management.
Disaster recovery preparedness can run into millions of dollars depending of the level of continuity [...]

Retailers Look to Virtualization

Close to 71 percent of U.S. retailers are turning to a broad set of virtualization solutions as way to save money, maximize space and gain better control of their IT infrastructures according to Microsoft’s “Virtualization in Retail Survey 2008″.