Resources for IT Managers
The technology that drives IT departments is in a constant state of change. In order to keep up your employees need to continue to obtain the knowledge and training needed to implement and support both present and new technologies. As a manager or a member of leadership it is your responsibility to encourage and support [...]
It only takes one difficult personality on a team to make the team unproductive and the team environment unpleasant for everyone else. There are ways to deal with these team members and hopefully get them back to being a constructive member of the team. With proper guidance and coaching these bad apples can be shined [...]
As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees. Why should you care? Employees who [...]
To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message. Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way [...]
Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens. Read the article The Gemba [...]
IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager It is what you do that makes you successful. That is why these [...]
Problems with morale in the workplace are more evident now. Employees are worried about the economy and possibly their jobs. Let us assume for this article that economic worries are not the reason for low morale in your workplace. I wrote an article a few months ago called “Tough Times Call For Strong Leadership” that [...]
Leaders are only as successful as the people who report to them. This is why it is important to develop your reports to be the best that they can be. Not only does their success directly reflect well on you but you strengthen your team to meet new challenges. Coaching is not just a tool [...]
Building positive relationships between teams and individuals is an important part of building a world-class IT organization. You need to have a positive work environment. One where you are surrounded by other team members who share in a common goal of excellence and the greater good of the department and the company. There are three [...]
A happy employee is a more productive and content employee. So what makes an employee happy with their job? A good salary, with good benefits and a good work environment only go so far. Employees want job satisfaction, they want to feel like they are a part of something and that their contributions are appreciated. [...]