As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees.
Why should you care? Employees who [...]
Ten Things Your Employees Want
Communications Skills – How to Be Specific

To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message.
Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way [...]
20 Leadership Principles Every Manager Needs
IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager
It is what you do that makes you successful. That is why these 20 [...]
Three Team Rules To Live By

Building positive relationships between teams and individuals is an important part of building a world-class IT organization. You need to have a positive work environment. One where you are surrounded by other team members who share in a common goal of excellence and the greater good of the department and the company.
There are three rules [...]
Four Essential Skills For Managers to Master
All managers can agree that many skills are needed to be an effective manager. But what skills are the most important skills that a manager needs to master? To be a more effective manager you should master four skills.
Communications, motivation, building trust and leadership are critical skills for every manager. These four skills are [...]
Management Skills – Professional Communications
We all want to be seen as professional. But professionalism is in the eye of the beholder so even though you may think you are coming off as professional, in reality you may not. Over the next few articles I will explain how our professionalism is judged and give some tips on how to [...]
How To Work Under Pressure
In the IT world working under pressure can be a daily occurrence. Knowing the steps to take when faced with an issue can greatly reduce the stress of working under pressure.
Deadlines, project changes, unforeseen obstacles, critical outages are only a few of the stressful issues that can arise in the IT world. We face [...]
The Gemba Walk – A Tool For IT Management and Leadership
A management technique known as “The Gemba Walk” is about getting managers and leadership out of their offices and into the workplace. An Information Technology department by nature is in a constant state of change. For this reason a Gemba walk is a good way for IT managers and leaders to stay in touch with [...]
Find CIOs to Follow on the CIO Twitter Dashboard
Twitter can be a useful tool for networking, news and gaining insight from interesting people. Recent events in Iran has shown Twitter can also be a better resource for news and information that the mass media. Over the past week I have been visiting Twitterfall reading the tweets on the #iranelection hash tag.
Finding people [...]
Learn From Experts Jack and Suzy Welch Reality TV Style
Jack and Suzy Welsh are coauthors of the No.1 best-seller “Winning” and its companion volume, “Winning: The Answers”. Currently they write a column together on management topics for BusinessWeek Magazine.
Now legendary business gurus Jack and Suzy Welch provide expert business advice to Fortune 500 executives in an all-new online business show airing today at [...]