Resources for IT Managers
In the IT world working under pressure is a daily occurrence. Knowing the steps to take when faced with an issue can greatly reduce the stress of working under pressure. Deadlines, project changes, unforeseen obstacles, critical outages are only a few of the stressful issues that can arise in the IT world. We face these [...]
A management technique known as “The Gemba Walk” is about getting managers and leadership out of their offices and into the workplace. An Information Technology department by nature is in a constant state of change. For this reason a Gemba walk is a good way for IT managers and leaders to stay in touch with [...]
Twitter can be a useful tool for networking, news and gaining insight from interesting people. Recent events in Iran has shown Twitter can also be a better resource for news and information that the mass media. Over the past week I have been visiting Twitterfall reading the tweets on the #iranelection hash tag. Finding people [...]
Jack and Suzy Welsh are coauthors of the No.1 best-seller “Winning” and its companion volume, “Winning: The Answers”. Currently they write a column together on management topics for BusinessWeek Magazine. Now legendary business gurus Jack and Suzy Welch provide expert business advice to Fortune 500 executives in an all-new online business show airing today at [...]
Organizations have become dependent on IT to fulfill their business objectives. This dependency has resulted in the need for IT to deliver quality services that align with the needs of the business. IT services must be of high quality, dependable, consistent and at an acceptable cost. This is why IT Service Management has become a [...]
Surviving the economic downturn and thriving in a post-recession world will require strong and well-developed pools of talent. But most companies are still using succession management plans that are decades old, too rigid and too focused on top jobs, says a new report co-authored by the Center for Creative Leadership (CCL®), a top-ranked, global provider [...]
A recent survey revealed the top 5 essential skills and qualities needed for those in leadership roles. Some say leaders are born. I think leaders can be developed if they are committed to developing the skills needed to become a good leader. Leadership skills are a valuable asset for someone looking to move up in [...]
Too often leaders focus on weaknesses rather than strengths. Starting at an early age whether intentional or not focus is put on weaknesses. A report card with 3 A’s, 2 B’s and a C will likely generate a response “Why did you get a C?”. The focus was put on the weakness, a C grade [...]
How many times have you approached someone for help and heard “It’s not my problem” or “It’s not my job”? I am sure you have heard this more than once since companies seem to be full of people who chant them as if they were their own personal mantra. These types of responses point to [...]
The stock market is in turmoil. Rumors of layoffs may abound. Retirement plans are taking serious hits. Political and economic uncertainty adds to the stress level of our employees. These are troubling times for companies and for employees. This is the time for leaders to rise to the challenge and ensure their employees that all [...]