Resources for IT Managers
IT deals with problems large and small each day. How well these problems are handled depends on how well the IT team is prepared to deal with them. With proper problem management any problem or issue can be dealt with in a timely manner to ensure the continuity of IT services the business depends on. An emergency room is a good example of a team that deals with large and small problems each … [Read more...]
At work you may come up with ideas, but lack the time or concentration to expand on them. There is a method you can use on the weekend, away from the distractions of work that will allow you to work on these ideas and also come up with some great new ideas. Brainstorming is a technique of gathering large numbers of ideas. Usually the ideas are aimed at solving a specific problem and done in a … [Read more...]
Today many IT professionals are expected to do more with less. This means there more pressure with less time, more work with fewer staff members, and more control with less tolerance for mistakes. All of these can put the business at risk unless processes, plans and monitoring are put in place to handle potential problems. The solution to the problem lies in using a proactive management style … [Read more...]
If you are an active manager, always on the go or away from your desk I have an invaluable tool to help you with time and problem management. A pen and a pocket list. It is a very simplified “Getting Things Done” system, and very useful for active managers. The concept is simple. Take a standard sheet of paper, fold it once and then again into a nice neat square. You will end up with four … [Read more...]
Project managers face problems with every project. By building problem-solving into your project and problem collaboration into your project team you will ensure that problems are dealt with promptly. You will also establish a track record of being able to identify and deal with problems. This is a useful notch on your project manager's belt. Your goal is to identify problems early before they … [Read more...]