IT Management, Project Management, Security Management, IT Tools, Career, Best Practices
There are several news sites that now offer content only to paid subscribers. The Wall Street Journal is an example. If you are not a subscriber you can only read a preview of the content. To read the full article you must subscribe to the site.
Fortunately there is a way around this so you [...]
Most help desk software has a box where the resolution to an incident is placed. This tells the person who is going to resolve the problem exactly how it should be resolved. Leaving it up to each individual to use their own language and terms to describe the resolution can lead to errors and [...]
In the IT world working under pressure can be a daily occurrence. Knowing the steps to take when faced with an issue can greatly reduce the stress of working under pressure.
Deadlines, project changes, unforeseen obstacles, critical outages are only a few of the stressful issues that can arise in the IT world. We face [...]
According to a recent survey many IT users in the U.S. and U.K. are “underwhelmed” with SaaS. Software as a Service (SaaS) has gained in popularity as IT looks to cut costs, however it seems a lot of customers are not yet fully satisfied with the results.
The Gartner survey of users and prospective users [...]
As companies look for ways to cut expenses and capital costs during the economic downturn, interest in strategic document outsourcing has grown, according to Gartner, Inc. However, organizations must ensure that outsourcing print and electronic document publishing improves customer communications without sacrificing quality, efficiency and confidentiality.
Strategic document outsourcing is the subset of business process [...]
Microsoft Corp. today announced the availability of Microsoft BizTalk Server 2009, the company’s enterprise integration and connectivity server solution. In its sixth release, BizTalk Server is already being used by 90 percent of Global 100 customers to integrate systems and automate processes.
BizTalk Server 2009 delivers new capabilities to help customers more effectively integrate disparate [...]
Global 360, a leading provider of Process and Document Management solutions, has announced viewPoint™, the industry’s first Persona-based Business Process Management (BPM) approach for delivering applications that address the needs of each user in the process.
To develop its Persona-based BPM approach, Global 360 leveraged extensive field research conducted with user- and interaction-design experts for [...]
Dell has announced that its data center consulting practice will utilize Future Facilities’ 6SigmaDC software suite to design and simulate data centers that maximize space utilization and energy efficiency through the optimal configuration and placement of IT hardware, racks, cabinets and power and cooling equipment.
Dell’s data center consulting practice combines innovative tools and software with [...]
Time is something we can never get enough of. Knowing how to make the best use of your time will allow you to become more productive and leave more time to enjoy the things you would rather be doing. Personal productivity, life hacks and “Getting Things Done” are all terms used to describe methods [...]
Evergreen Systems announced a new product offer that combines Evergreen’s process improvement consulting with HP’s Data Center Automation enterprise software offering. The integrated, solution-oriented offer guarantees prospects a return on their technology investment through operations cost savings.
Evergreen’s announcement comes one day after HP announced major product upgrades to its Predictive Service Operations software, designed, [...]