I agree with all above, but would like to add one more skill.
So often IT managers constant focus on the technology delivery means that they forget Stakeholder Management.
The soft skills of Stakeholder Management are hard to master, as there isn’t a clear right and wrong. But like that old tyre on the tree diagram, we must remember that Stakeholder Management means that we deliver what the customer actually wants and keeps them informed before, during and after project delivery.
Neil
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