Aternity Inc. announced today the results of its survey, “IT Management: Key Drivers and Challenges in 2008.” More than 70 senior IT and Line-of-Business (LOB) professionals participated in the survey, ranking their key IT priorities for 2008 and sharing their perspective on end user experience management strategies and best practices.
The top five priorities and key IT challenges for 2008 according to survey respondents in order of importance:
Proactive Problem Detection (35.6 percent)
Gaining a more proactive handle on IT problems before the impact is felt by end users or upon business productivity and performance. This is a key function of proactive management and one of the most beneficial aspects to it. Investment in monitoring software and services is expected to grow 45 percent between 2005 and 2011.
Server Virtualization (21.9 percent)
With a constant need to increase do more with less; server virtualization is a growing industry. With server virtualization, you can consolidate workloads of underutilized server machines onto a smaller number of fully utilized machines. Fewer physical machines can lead to reduced costs through lower hardware, energy, and management overhead, plus the creation of a more dynamic IT infrastructure.
Security (21.9 percent)
It is not surprising security ranks towards the top. Information is the crown jewels of business. Protecting your organizations data from increasingly complex threats from sources both inside and outside the company will always rank towards the top. Recent exposures in the news to security breakdowns can not only cause damage from the loss of data, but damage to the reputation of the company.
Going Green (19.2 percent)
Implementing green technologies and evaluating energy efficient enterprise performance. With rising energy costs green technologies are quickly becoming more than a fad. Real savings can be obtained by energy reduction and planning.
Maximizing Existing Service Oriented Architecture (SOA) Strategies for Optimal Reuse. (23.3 percent)
For the optimal reuse of services, the first step is to find services that will be of value to business. To ensure that duplicate services are not created across the business units in an organization, SOA stakeholders such as business analysts and architects should be able to find existing business services and evaluate their usefulness for reuse in a well-known and systematic way.
Other takeaways from the survey:
- 50 percent of the survey respondents reported that the combination of the three Key Performance Indicators (KPIs) – desktop performance, application performance, and user productivity – were all equally important in order to optimally determine real end user experience
- More than 70 percent of survey respondents indicated that anywhere between 10 and 75 percent of all IT problems in their organization are not detected by IT, but rather unveiled by users after their productivity has been impacted
For more information, including an opportunity to participate visit the Aternity Inc web site.