Numara FootPrints is an ITIL based solution for Service Desk Management. Numara FootPrints will help you implement best practices for IT service management and compliance.
Numara Software provides service desk solutions designed to optimize productivity and improve overall support.
Numara FootPrints 8 features:
- Streamlined ITIL compatibility tools
- Comprehensive CMDB with no programming
- Powerful workflow automation
- Bold usability features
- Advanced customization options
Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify® certification for incident, problem, change and configuration management functions. Many of our customers have also used Numara FootPrints to meet Sarbanes-Oxley requirements for IT compliance.
ITIL-compatible Numara FootPrints gives you comprehensive, easily customized capabilities at an affordable cost of ownership:
- “ITIL Wizard” for easy creation of full IT Service Management framework with no custom programming, in just minutes.
- Customizable Configuration Management Database (CMDB) with a powerful import tool, relationship visualization and integration to other key service management processes.
- Ergonomic User Interface offers a multitude of time-saving features and a modern look and feel.
- Highly customizable Homepage Dashboard includes personalized assignments, appointments , graphical metrics and RSS feeds.
- Progressive data presentation and visualization functionality provides a faster and more efficient way of providing content to the desktop.
- Unique project-based architecture allows you to automate multiple business processes in a single application, each with its own fields, forms, users, workflow and settings.
Other Numara solutions include:
- Numara Track-It – Help Desk and Asset Management Solution. It has add-on’s for Help Desk Management, IT Desktop Management, Network Monitoring, IT Asset Inventory Management and Compliance.
- Numara Asset Manager – an asset tracking and asset discovery solution.
- Numara Network Manager – to monitor network health and performance.
- Numara Deploy – a software distribution solution.
- Numara Patch Manager – to scan, update, deploy and report on patches.
For more information and Numara Software ITIL Solutions and their solutions visit their web site.