HP today announced the release of a new Business Technology Optimization (BTO) software and Software-as-a-Service solution. It helps IT organizations manage change and resolve problems across business services and applications, dramatically reducing the risk of potential business downtime.
Industry’s first ITIL V3-based Configuration Management System solution
Traditional approaches to providing a consolidated view of how IT delivers business services are insufficient. Static configuration management databases are unable to support the real-time needs of today’s complex technology environments.
Recognizing these limitations, ITIL V3, co-authored by HP, recommends a federated, or data-sharing, approach for delivering a complete configuration management system. The new HP Configuration Management System solution helps break down information barriers across organizational silos, providing the right information in the right context to the right person.
“With customers demanding 24/7 access to transactions and services, IT operations can no longer afford costly service disruptions caused by mismanaged change,” said Ben Horowitz, vice president and general manager, Business Technology Optimization, Software, HP. “We deliver the complete solution that provides a consolidated view of change operations for impact assessment, improved decision support, change collaboration, automated execution and release.”
HP Release Control Software
HP Release Control software helps customers make better change approval decisions and provides real-time visibility into change activity enabling customers to identify change conflicts during execution. By linking change process management to release execution, the software helps minimize service disruptions and lower the risk of change.
HP Consulting and Integration services are available to help customers automate change and configuration, as well as service asset and release management. These services leverage the HP Service Management Reference Model, which is based on ITIL V3 and best practices from more than 15 years of customer engagements.
HP BTO Software as a Service offerings
HP Software-as-a-Service offers customers a means to quickly and cost-effectively leverage the benefits of HP BTO software. HP SaaS is a managed service delivered through the Internet that helps customers maximize the full value of HP software products via best practices and ongoing support. HP Business Availability Center 7.5, Release Control 4.0 and UCMDB 7.5 will be offered through HP SaaS in July.
For more information about the HP Business Technology for Operations portfolio visit their web site at www.hp.com/go/itoperations.