Managed Objects has introduced myCMDB. A mixture of social networking and Web 2.0 to help business customers get more out of their configuration management databases (CMDB).
With more IT departments using ITIL based CMDBs to manage their IT infrastructure, Managed Objects has put a new face on an often complex system. The web based application uses role-based “communities” where users can easily view and interact with CMDB data and other CMDB users.
CMDB Meets Facebook
Each CMDB community consists of logically related CMDB data – grouped by function, role, class, or geography. IT or business users subscribe to CMDB communities – usually based on their specific business responsibility. Within each community, users can quickly and intuitively search and report on CMDB information.
By combining Facebook interactivity, Wikipedia™ information quality management, and Google search-model capabilities — the CMDB is transformed into a more valuable, user-friendly environment which, in turn, drives greater usage across the enterprise. And when more users contribute to the CMDB, it naturally becomes a more accurate representation of the actual IT infrastructure.
myCMDB at a Glance
- Easy to define user communities provide meaningful views of CMDB data
- Role-based user profiles personalize the community experience
- Intelligent, refine-able, and repeatable search to quickly retrieve CMDB information
- Enhanced data input through pre-defined templates and forms
- Integrated CIM (Common Information Model) and policies enforce governance
- Pre-defined, community specific reporting and analytics – or add your own
- Modeling environment for impact and dependency analysis
- Integrates easily with existing change control systems
- A common platform for ready communication with other community members
myCMDB is an innovative way to take the often complex and large CMDB, with thousands of configuration items and put them into an easy to use interface. This will have particular appeal as IT works to get non-IT people to use the CMDB.
This is an interesting vision for CMDB. Many IT departments are realizing CMDBs do not require a full ITIL framework and can be very beneficial. Still most struggle in their infancy. In the future I think the CMDB concept will offer a way to tie all of the data together and present it in a way that it can be easily maintained and used by the entire business structure.
For more information about Managed Objects and their Business Service Management products visit the Managed Objects web site.
Thomas Dörmann says
Yes, this is the right way to put the big data on the right way to using the CMDB. A lot of Companies still thinking it’s engough to use their excel sheet instead. BUT that’s not the same! Using a CMDB build a platform to go ahead with the right information. This is also a part of my ITIL trainings which I prefer to talk about CMDB>CMS>SKMS to use the right knowledge for taking decisions on demand. Companies need to do their homework first maybe with a excel sheet but I think IT is able to use the right tools which already exist. Social Media will be a part of Service Management..you can’t ignore them, too.