Safari Books Online Adds Official ITIL to Its Library Service

Safari Books Online has added the official Information Technology Infrastructure Library (ITIL) to its digital library service. This expands their titles focused on IT Service Management, Infrastructure and Development and Operations.

Safari Books Online, the leading provider of on-demand digital libraries for technology and business professionals, today announced the extension of its collection to include the official Information Technology Infrastructure Library (ITIL) book series, which provides guidelines, processes and best practices for managing information technology infrastructure, development and operations.

The new Version 3 ITIL series provides customers with a detailed description of important IT practices and includes comprehensive check lists, tasks and procedures that can be tailored to any IT organization. The books are published by The Stationery Office (TSO) on behalf of the Office of Government Commerce (OGC), a United Kingdom Government office that is part of HM Treasury.

Safari Books Online’s ITIL offering includes all of the most recent ITIL Version 3 publications—the five core titles as well as eight supplemental titles. These publications focus on an integrated service lifecycle approach to IT service management.

Demand for information about IT and technology management best practices continues to grow. ITIL is responding to this market need with important framework changes in Version 3, completing an evolution from specific practices to broader guidelines to now an integrated service lifecycle approach.

No other online library offers this complete collection of 13 ITIL Version 3 titles. Safari Book Online subscribers will be able to search and read the official collection of ITIL titles, as well as to save and bookmark searches and content.

The titles included in the current Safari Books Online ITIL library are:

The ITIL Lifecycle Suite (the five core titles)

• Service Strategy, Version 3
• Service Design, Version 3
• Service Transition, Version 3
• Service Operation, Version 3
• Continual Service Improvement, Version 3

Five Key Element Guides

• Key Element Guide: Service Strategy
• Key Element Guide: Service Design
• Key Element Guide: Service Transition
• Key Element Guide: Service Operation
• Key Element Guide: Continual Service Improvement

Plus, the following:

• The Official Introduction to the Service Lifecycle
• Passing Your ITIL Foundation Exam
• Building a Service Management (ITIL based) Department

As new official ITIL titles are published by TSO, Safari Books Online will expand its ITIL library to include them.

“We’ve had continual requests from our corporate accounts for ITIL,” said Mark Brokering, director of content management and acquisition for Safari Books Online. “IT professionals want access to this content through the familiar Safari Books Online user interface they depend on for getting reliable and up-to-date information. We are pleased that we can now offer them this prestigious and much-needed library. This partnership will provide our growing base of subscribers an important new resource that will help them provide better IT services to their constituents.”

“The ITIL publications have been embraced by the IT community worldwide as the de-facto standard methodology for service management,” said Gary Rodrigues, client services director of TSO. “I believe that Safari Books Online is the ideal platform for this official collection as it brings together IT professionals that want to have access to high quality content. We support collections that are industry focused and look forward to growing the ITIL collection on Safari Books Online to the benefit of its users.”

For more information about Safari Books Online, visit www.safaribooksonline.com.