Sunrise Software, a leading independent provider of IT Service Management (ITSM) solutions, today announced a new subscription pricing model designed to help organizations budget for ITIL in a tougher economic climate. The offering combines the benefits of on-premise, hosted software and Software as a Service (SaaS) models for Sunrise’s range of ITSM/ITIL software solutions. The introduction of Sunrise Software’s subscription pricing model means that although customers will rent the appropriate software, it will remain hosted and maintained at the customer site.
Under the terms of Sunrise Software’s new subscription pricing model, customers can benefit from the lower capital expenditure of a SaaS model, but still enjoy the complete control and configurability of an on-premise model. There is just one upfront payment for project and training costs, followed by an annual subscription to the software.
Tom Weston, Chairman of Sunrise Software, commented: “We believe this new pricing model represents a particularly attractive package for those organizations under pressure to improve their IT cost/performance ratio. With the new subscription model, it is now even easier for potential customers to reap the rewards of ITIL, without having to compromise on functionality and flexibility to meet stringent cost requirements.”
Sunrise offers a range of Service Management software solutions to meet different requirement levels, ranging from a conventional call logging system, to a fully ITIL compatible service management solution. Sunrise Software’s flagship product, Sostenuto ITSM, is an advanced, browser-based IT service management solution which offers a fully integrated ITIL package, featuring pre-built processes for every ITIL discipline.
About Sunrise Software
Sunrise was founded in 1994 and is a leading independent provider of IT Service Management solutions.
Its customer base includes over 1,000 blue chip and public sector organizations, including names such as Anglian Water, Mothercare, Bank of New York, the NHS, QVC, Harper Collins, Rugby Football Union and Landesbank Baden Wurttemberg.
Sunrise is widely recognized for excellent service, and product innovation is key to its long-term vision. This is the strategy behind the launch, in 2003, of Sostenuto ITSM, a process driven, entirely browser based solution to complement Enterprise, its well-established client-server offering.
2007 saw the launch of Sostenuto Foundation, a browser-based solution that offers the core ITIL processes out of the box. Foundation allows customers to take a step-by-step approach to ITIL, an alternative to the ‘ITIL all-in’ approach available with Sostenuto ITSM. For further information, please visit www.sunrisesoftware.co.uk.