For nearly a decade before the buzzwords "SaaS" and "Cloud Computing" entered the mainstream, Web Help Desk has provided the service desk industry with its award winning hosted help desk software. Today, Web Help Desk announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a … [Read more...]
Cognizant Cited as Leader in Global IT Infrastructure Outsourcing
Cognizant today announced it was named a "Leader" in "The Forrester Wave(TM): Global IT Infrastructure Outsourcing, Q1 2009" by Paul Roehrig, Ph.D. Cognizant moved to the "Leaders" category for the first time in the benchmarking report, which evaluated 15 global firms with a track record of success in infrastructure services. The Forrester study evaluated and ranked Cognizant IT Infrastructure … [Read more...]
Survey Finds Workplace Technology Etiquette Blurred Between Generations
A national survey of legal professionals found that while technology is widely embraced among attorneys, significant gaps exist among generations regarding its use and application in the workplace. The newly released Technology Gap Survey found generational differences in the effect of technology on workplace etiquette, the blurring boundaries between personal and professional tasks, and the … [Read more...]
New Study Shows Many Companies Falling Short on Succession Management
Surviving the economic downturn and thriving in a post-recession world will require strong and well-developed pools of talent. But most companies are still using succession management plans that are decades old, too rigid and too focused on top jobs, says a new report co-authored by the Center for Creative Leadership (CCL®), a top-ranked, global provider of executive education, and Bersin & … [Read more...]
Leadership Skills – The Top 5 Skills Needed For IT Leadership Roles
A recent survey revealed the top 5 essential skills and qualities needed for those in leadership roles. Some say leaders are born. I think leaders can be developed if they are committed to developing the skills needed to become a good leader. Leadership skills are a valuable asset for someone looking to move up in an organization. “Leadership” is often seen as the role of upper management. In … [Read more...]
A 5S Office System – Part 2 Laying The Foundation
In the first article A 5S Office System - Part 1 Planning we looked at the planning and first meeting stages of implementing a 5S Office System. Now you will learn how to build on this to lay the foundation for your 5S Office System. First a word about overdoing it. The 5S system was created for the manufacturing environment. Part of this is using items such as shadow boards where the outline … [Read more...]
New Microsoft Enterprise Desktop Virtualization (MED-V) Guide
Microsoft has released a new Microsoft Enterprise Desktop Virtualization (MED-V) guide to their set of Infrastructure Planning and Design (IPD) guides that helps clarify and streamline design processes for Microsoft Infrastructure technologies. Microsoft Enterprise Desktop Virtualization (MED-V) enables enterprises to realize the benefits of the latest client operating systems by providing a … [Read more...]
IT Executives View Technology Innovation as a Necessity
Recent research from Unisys Corporation shows that information technology (IT) executives view driving technology innovation as an imperative for them to help their businesses flourish in a global marketplace that daily grows more challenging and competitive. In the online survey of 188 North American CIOs and other IT decision-makers, 76 percent of respondents indicated that they believed … [Read more...]
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