IT managers are being challenged to develop a strategy to handle the increasing demands for data storage. Applications are becoming more complex and storage needs typically double every 18-24 months. You may want to look at the new HP StorageWorks 9100 Extreme Data Storage System. Extreme is just what it offers. The platform consists of an HP BladeSystem chassis with room for 16 blade … [Read more...]
IT Services Virtual Call Center Strategy
As IT systems and services grow so does the need for an expanded IT Help Desk to support them. If you find you are outgrowing your present call support system one solution is a virtual call center software suite such as the one by Five9. It allows you to operate a best-in-class call center without the expense of in-house equipment. USCB a medical and financial receivables company recently … [Read more...]
Involve IT Security in Projects to Avoid Delays
Security managers often end up being the bad guy when they delay a project. The reason is they are not fully consulted or included in the project. To avoid delays security managers should be included in the project life-cycle management process from the beginning. Mathias Thurman a security manager by trade came up with 13 criteria that dictate whether a project needs security consideration. … [Read more...]
Be More Productive in Outlook With Xobni
Overwhelmed by trying to organize your email? Xobni offers a new way to organize and search your Outlook email. It creates profiles for each person that emails you. These profiles contain relationship statistics, contact information, social connections, threaded conversations, and shared attachments. Xobni (inbox spelled backwards, pronounced zob-nee) is a free Outlook plug-in that adds some … [Read more...]
Get Connected TV and Radio Show
Get Connected TV takes a less nerdy look at understanding technology for home and business. They offer in-depth reviews, tips and how-to segments on the newest technology products. From their web site you can view the last 5 TV shows and listen to the Podcasts of their radio show. They also offer Podcasts and RSS feeds for both the TV and radio shows. The last TV shows topic was Security and … [Read more...]
Lab Rats TV Offers Free Technology Videos
Lab Rats TV hosted by Sean Carruthers and Andy Walker offer a source of free technology related videos. They cover a wide variety of topics, but seem to be aimed at hardware and software technology. Both instructional and sometimes entertaining, they offer some good how-to related videos. Here are some examples of interest to IT Service Depot managers and technicians. BIOS Basics Instant … [Read more...]
IT Should Spend More On Disaster Recovery
IT Operations professionals are faced with the constant worry of threats such as IT outages, power failures, and disasters. During challenging financial times IT Operations is finding it more difficult to secure the funding needed for disaster recovery from management. Disaster recovery preparedness can run into millions of dollars depending of the level of continuity you desire and the size of … [Read more...]
Retailers Look to Virtualization
Close to 71 percent of U.S. retailers are turning to a broad set of virtualization solutions as way to save money, maximize space and gain better control of their IT infrastructures according to Microsoft's "Virtualization in Retail Survey 2008". … [Read more...]
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