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How To Convert An Email Into An Outlook Task

By Sam Grier

Do you get a lot of emails that require follow-up or an action to be performed? If so keeping track of them and remembering when to do them can be difficult. I am going to show you a killer way to easily create a task in Microsoft Outlook to remind you to take care of it. This productivity tip will show you how to easily covert a Microsoft Outlook email into a task with a reminder so you will … [Read more...]

10 Ways to Help You Succeed as a Project Manager

By Sam Grier

Project managers are among the most valued managers in IT. Successful project managers are the superstars of IT and are in top demand. Failed project managers are relegated to at best a solo project. If you want to be a superstar IT project manager you must master certain skills. There are many traits that make a good project manager. Having these to start with is almost essential. Project … [Read more...]

10 Things Winning Underdogs Can Teach Us About Success

By Sam Grier

March Madness has returned with the NCAA tournament. Year after year we see underdog teams win games against better teams. With some it is luck, but with most I think the overwhelming reason they win is the attitude they bring to the court. The business world is competitive so there is a lot we can learn when we look at how underdogs win. They face more talented, better trained and more … [Read more...]

Ten Things Your Employees Want

By Sam Grier

As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees. Why should you care? Employees who are happy in the job are more productive and more content. They have fewer sick days, better … [Read more...]

Communications Skills – How to Be Specific

By Sam Grier

To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message. Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way they should be? If so the problem may be you are not being specific enough when communicating … [Read more...]

What IT Can Learn From An Emergency Room

By Sam Grier

IT deals with problems large and small each day. How well these problems are handled depends on how well the IT team is prepared to deal with them. With proper problem management any problem or issue can be dealt with in a timely manner to ensure the continuity of IT services the business depends on. An emergency room is a good example of a team that deals with large and small problems each … [Read more...]

Management By Walking Around MBWA

By Sam Grier

Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens. Read the article The Gemba Walk – A Tool For IT Management and Leadership for more on the Gemba walk. In … [Read more...]

20 Leadership Principles Every Manager Needs

By Sam Grier

IT Managers need to be a good leader to be successful and manage successful teams. Whether you are a project manager, a department manager or a team manager learning the some basic principles of leadership is essential to becoming a better manager It is what you do that makes you successful. That is why these 20 leadership principles are mainly about actions. To be a successful manager you must … [Read more...]

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