If your company is looking at implementing the ITIL v3 best practices framework, Training Camp is now offering an accelerated 3 day boot camp. The course features the latest v3 edition of the Information Technology Infrastructure Library (ITIL). Training Camp's ITIL v3 Foundation Accelerated Certification Program is the most effective, efficient way to learn a practical understanding of the key … [Read more...]
IT Asset Management – Part 1 Catalog of Assets
This is the first in a series of articles about setting up and running an IT Asset Management System. This article will focus on a Catalog of Assets. The catalog serves as a framework for other areas of your system as well as a quick reference for all of the assets you need to track. You can use products such as Excel to create a basic system. For a more inclusive system you may want to use … [Read more...]
How to Get Started in ITIL
Is your company looking at the ITIL best practices framework to fill an IT need? If you want to see how other companies have adopted ITIL, read the ComputerWorld article "How to Get Started on ITIL, How Companies Get Started on ITIL. Read the article here: ComputerWorld - How to Get Started on ITIL … [Read more...]
A 5’S System for Your Service Depot
People make improvements in their lives every day. They improve their home, their health, their car and everything around them that can make their life better. Why not apply this same principle in the workplace? Why not improve the environment you work in 40 hours or more a week? Why not setup a system that helps you work smarter, not harder? 5S is a reference to a list of five Japanese words … [Read more...]
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