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Track All of Your Shipments In One Place

By Sam Grier

Keeping track of your shipments can be a time consuming task. Orders from a variety of different vendors using different shipping services can have you web site hopping to try to track down where your items are. A web site called TrackMyShipments.com offers a free order tracking service. You simply email the "Your order has shipped email" or create your own email message with the tracking … [Read more...]

How to Avoid the ITIL Pitfalls

By Sam Grier

The IT Infrastructure Library (ITIL), a collection of best practices that address core service management issues such as problem, incident, change and request management, is all about servicing the end user. Many IT departments have rushed to implement ITIL, but fallen into common pitfalls. The important thing to remember about ITIL is it is not a quick fix solution. It is not a short-term … [Read more...]

5S System Step 3 – The Shine Step

By Sam Grier

Seiso is the third step in a 5S System. Translated it means to shine or scrub. Now that you have completed the Sort Step and Straighten Step, the workplace should be free of debris and all areas in need of cleaning should be exposed. In this step you will clean the entire work environment. Everything should be cleaned including floors, workspaces, walls and equipment. If any area needs painting … [Read more...]

Expanded IT Service Management Options With FrontRange

By Sam Grier

Small and mid-sized companies looking to implement ITIL and continuous improvement processes to streamline their IT operations and services have had few options for a single solution suite. Companies such as BMC, HP, IBM and CA offer integrated tools and services, but their price tag is often out of reach of these companies. FrontRange Solutions, an IT service management company best known for … [Read more...]

IT Asset Management – Part 2 Usage Tracking

By Sam Grier

This is the second in a series of articles to help you improve your inventory management system. Read the first installment in the series IT Asset Management - Part 1 Catalog of Assets. Usage Tracking Usage data is a key part of an inventory management system. The data provide from usage tracking will help you: Determine the minimum on-hand inventory you need to maintain Help you set … [Read more...]

5S System Step 2 – The Straighten Step

By Sam Grier

From the Japanese word Seiton we get the next part in the 5S System, the straighten step. Once you have completed the sort step, the workplace should be free from clutter and unnecessary items. Now it is time to straighten everything up and organize it. The goal is to put everything in its place and organize each workstation for maximum efficiency and productivity. Everything Has a Place The … [Read more...]

5S System Step 1 – The Sort Step

By Sam Grier

From the Japanese word is 'Seiri', the first step in the 5S System is sort. In a 5S System the goal of the sort step is to remove everything from the workplace that is not needed to do the work. You organize what is necessary and dispose of or put in place what is not. With all the clutter removed the workplace will be cleaner and more productive. By this time you have prepared your 5S System … [Read more...]

How to Plan a 5S System Launch

By Sam Grier

A 5S System is a low-cost system that will clean and organize your workplace. It will increase productivity and raise employee morale. This article that will give you some basic information on how to set up a 5S system in your workplace. One of the keys to the success of a 5S system is to have the full support of the management of your company. While a 5S system is low-cost to set up, it will … [Read more...]

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