PC Power Management Solutions
In a recent report from Forrester Research 69 percent of IT leaders surveyed reported they had not implemented any enterprise wide power management initiatives. Despite the cries to “Green IT” it appears most IT departments still do not get it. One area that IT can reduce energy costs is with PCs. The US Environmental Protection Agency reports that a PC left on overnight is … [Read More...]
Top Three Issues For The Service Desk
Poor knowledge of customers; pressure to handle increased call volumes, faster, across multiple departments; and managing complexity of change are major headaches for service desk staff today. The top three issues for today’s service desk have been revealed by Hornbill Systems, a leading provider of service management software with the ‘human touch’. Visitors to Hornbill’s … [Read More...]
IT Certifications Improve Employment Opportunities
A recent survey by the IT Job Board revealed that 75 percent of recruiters believe that IT candidates with additional qualifications stand a better chance of securing a job. This finding was also supported by the candidate response, where 84 percent of IT professionals consider that holding industry certifications will improve their employment opportunities. And, a … [Read More...]
The Planet Provides Highest Performing Cloud Storage
Speed, Ease of Integration, Global Coverage Provide Significant Customer Benefits. The Planet, the global leader in IT hosting, today issued a report that shows The Planet Storage Cloud outperforms similar cloud storage platforms in both read and write tests. With its benefits of on-premise storage, elastic cloud design and utility-based billing, The Planet Storage Cloud … [Read More...]
New White Paper “Service Level Agreements Using ITIL V3”
Alsbridge announced today that their new white paper for outsourcing and information technology executives, “Five Steps to Establishing Effective Service Level Agreements Using ITIL® V3” is available immediately. It advises firms on how to Use industry standard information technology infrastructure library to minimize value leakage in outsourcing Agreements. The document … [Read More...]
The Keys to Successful IT Service Management – ITPS
Organizations have become dependent on IT to fulfill their business objectives. This dependency has resulted in the need for IT to deliver quality services that align with the needs of the business. IT services must be of high quality, dependable, consistent and at an acceptable cost. This is why IT Service Management has become a key part of a world class IT organization. … [Read More...]
LiveTime releases 64 bit ITIL Service Management Virtual Appliance
ITIL Service Management and Help Desk Virtual appliance now supports VMware, Virtual Box and XenServer 5.0 and the Open Virtualization Format (OVF). LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today released version 5.5 of its highly integrated virtual appliance. The latest version of LiveTime's JeOS (Just Enough … [Read More...]
Top 5 Tips for Cost Cutting in E-Commerce Without Losing Customer Loyalty
IT organizations responsible for e-commerce are challenged to improve online customer experiences to make up for closed locations and lost sales personnel, while cutting IT expenditures by 5-25 percent, according to Gartner, Inc. Gartner has identified five tips in which IT leaders in charge of e-commerce operations can meet this challenge in this year’s tough economic … [Read More...]
IBM Announces Lotus Notes with iPhone Support
IBM has announced the release of Lotus Notes and Domino collaboration software, including plans to support Microsoft Exchange ActiveSync in Lotus Notes Traveler. This capability will extend Lotus Domino automatic syncing capabilities for e-mail and calendaring tools to the Apple iPhone. "Providing Exchange ActiveSync support via the Lotus Notes Traveler software is part of … [Read More...]
Microsoft’s New Technologies Help Businesses Thrive in Today’s Economy
Microsoft Tech Ed North America 2009 kicked off today with announcements of new technologies that enable IT professionals and developers to help their organizations save money and improve efficiencies during difficult economic times. “Microsoft is committed to ensuring that IT professionals and developers continue to have the platform and technologies to drive maximum value … [Read More...]
Unify and Control Corporate Voice Services on BlackBerry
Research In Motion today announced BlackBerry® Mobile Voice System (BlackBerry MVS) Server for Cisco® Unified Communications Manager - an enhanced version of BlackBerry MVS that is optimized for use with Cisco Unified Communications Manager version 6.1 or later. BlackBerry MVS, through integration with Cisco Unified Communications Manager, supports a rich set of BlackBerry … [Read More...]
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