IT Managers Inbox

Aldon Community Manager 9 Includes ITIL v3 Support

Aldon, the ALM company for IT compliance, today announced Aldon Community Manager 9, the latest release of its comprehensive service desk management solution most widely used for improving an organizations response to business, technical and operational issues. Equipped with new and enhanced features that include an integrated ITIL v3-compatible service catalog, increased … [Read More...]

ITGI Report: IT Governance Roundtable – Unlocking Value

A recent research survey of CEOs from more than 250 companies by the non-profit, independent IT Governance Institute (ITGI) revealed that although three-quarters of them agreed that IT investments added value to the enterprise, more than half of them think that there are barriers that prevent a full return from IT investments. The most significant barriers that prevent full … [Read More...]

Leading With Strength

Too often leaders focus on weaknesses rather than strengths. Starting at an early age whether intentional or not focus is put on weaknesses. A report card with 3 A’s, 2 B’s and a C will likely generate a response “Why did you get a C?”. The focus was put on the weakness, a C grade and not on the strength 3 A’s and 2 B’s. This type of mentality follows us into the … [Read More...]

IT PCG Research Reveals Significant Savings Potential for Information Security and Audit

The IT Policy Compliance Group (IT PCG), of which ISACA is a sponsor, today announced the availability of its latest benchmark research report titled, “Managing Spend on Information Security and Audit to Improve Results.” Based on research conducted with more than 2,600 firms, the study reveals that 68 percent of firms are under-spending on information security relative to … [Read More...]

ManageEngine to Offer SaaS Network and Server Monitoring Applications

ManageEngine, makers of a globally renowned suite of cost effective network, systems and security management software solutions, today announced it is making its family of applications available in the Software-as-a-Service (SaaS) model, beginning with OpManager On-Demand, an integrated network and systems management suite. Throughout the year, ManageEngine will continue … [Read More...]

One Company, One Team – How To Deal With “It’s Not My Problem”

How many times have you approached someone for help and heard “It’s not my problem” or “It’s not my job”? I am sure you have heard this more than once since companies seem to be full of people who chant them as if they were their own personal mantra. These types of responses point to a lack of unity and shared vision. Some people and even entire teams or departments are so … [Read More...]

Microsoft’s Elevate America Technology Training Initiative

In today's tough economic climate it is more important than ever to keep your skill sets up-to-date and add new ones. Microsoft has started a new initiative called Elevate America. The goal is to use the tools and resources provided by Microsoft to improve your job skills, build your IT career and plan for your future. Microsoft is partnering with governments, private, … [Read More...]

IT Governance Institute Offers Guidance for Companies Adopting the ISO IT Governance Standard

The recent IT governance standard released by the International Organization for Standardization (ISO) marks the global recognition of the importance of IT governance, and is applicable to enterprises of all types and sizes. To help organizations adopt ISO/IEC 38500: 2008—Corporate governance of information technology, the nonprofit, independent IT Governance Institute … [Read More...]

Cherwell Service Management Receives PinkVERIFY™ ITIL V3 Certification

Cherwell Software, Inc. (“Cherwell”) today announced that its breakthrough product, Cherwell Service Management™ v3.2, received certification of ITIL V3 (Information Technology Infrastructure Library, version three) compatibility from Pink Elephant through the PinkVERIFY program. PinkVERIFY is the only independent certification program worldwide to recognize software that … [Read More...]

LiveTime Ships New ITIL Service Desk Hardware Appliance

LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced the general availability of LiveTime's Hardware Appliance v5.5. This hardware is based around Sun Microsystems Sun Fire x4140 (AMD) and x4150 (Intel) Quad core processors and LiveTime 5.5 with ZFS, MySQL Enterprise and PostgreSQL. LiveTime has been able to … [Read More...]

Lenovo Links ThinkPad Laptop with BlackBerry

Lenovo and Research In Motion (RIM) today announced that the two companies will work together to promote new Lenovo mobile solutions that will help on-the-go business users enhance their mobile computing and communications experience through tighter integration between Lenovo ThinkPad laptop computers and BlackBerry® smartphones. Leveraging Lenovo's extensive global R&D … [Read More...]