IT Managers Inbox

Numara Launches Numara FootPrints 9 Service Desk Solution

Numara Software, Inc., a leading, worldwide provider of practical IT service management software, today announced the release of Numara FootPrints 9, the latest version of its award-winning Numara FootPrints service desk management solution. Featuring new and expanded support for IT Infrastructure Library (ITIL) version 3 service lifecycle best practices and extensive … [Read More...]

Common Language is the Key to Project Management

By J. LeRoy Ward, PMP, PgMP, Executive Vice President, ESI International Imagine being asked to work on a project, only you don’t speak the language in the country in which it will be conducted. You wouldn’t get very far, and you’d most likely experience a lot of raised eyebrows because all you could do is point and smile. Sharing a common language is not the same thing as … [Read More...]

Web Help Desk Integrates With LANrev Client Management Solution

MacsDesign Studio LLC, an industry-pioneering provider of the comprehensive IT help desk software, Web Help Desk, today announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. The new integration delivers scheduled imports of asset discovery data from LANrev to the Web Help Desk back-end database and instant … [Read More...]

SAManage Low Cost SaaS IT Asset Management Solution

SAManage, a leading provider of on-demand IT Management solutions, announced today that over one million assets are now managed through the company's SaaS IT Asset Management platform. Companies in 56 countries around the world are using the SAManage on-demand service to manage their PC and software assets. Over 50,000 different software titles from over 7,000 manufacturers … [Read More...]

Microsoft BizSpark Offers Help For Global Entrepreneurs

With no upfront costs, the program provides easy access to software development tools and technologies to build solutions spanning the PC, Web and phone. Microsoft Corp. today unveiled Microsoft BizSpark a global program designed to help accelerate the success of entrepreneurs and early-stage startups. BizSpark provides startups and entrepreneurs with fast and easy access to … [Read More...]

Ingram Micro’s Business Continuity/Disaster Recovery Services

Ingram Micro has expanded their onsite professional BC/DR services. This makes it easier to meet the growing demands for Business Continuity and Disaster Recovery services. Ingram Micro Inc. has expanded its professional services offerings to include business continuity and disaster recovery (BC/DR) services. Available to solution providers in the U.S. and Canada via the … [Read More...]

Nine Most Contentious IT Issues for the Next Two Years

At the Gartner Symposium/ITxpo 2008 Gartner outlines the most contentious nine issues IT will face during the next two years. “Growing global economic instability is putting increasing pressure on IT departments to support crucial business goals,” said Ken McGee, vice president and Gartner Fellow. “At a time when there is little in the way of additional budget available, CIOs … [Read More...]

HP Ask "What’s Haunting Your Data Center?"

In time for Halloween, HP has launched "What Haunts Your Data Center?" – a Halloween-focused education campaign. HP is featuring six animated data center characters that attempt to bring to life the scary monsters that haunt IT managers’ dreams. Photo by Brain Hancock The cast of data center monsters include: Dracula, The Data Center Energy Sucking … [Read More...]

EMC Automates Server Configuration and Compliance Management

EMC Corporation has announced two new software solutions aimed at helping customers automate configuration and compliance management across their physical and virtual information infrastructures. Announced today, EMC Server Configuration Manager and EMC Configuration Analytics Manager provide customers with a unified approach for managing their IT infrastructures – including … [Read More...]

eProcess ITSM Process Design Solution

eProcess contains a comprehensive library of ITIL based process templates to select from. These are extremely detailed templates that support process design and implementation including detailed tool and data specifications. Available as an on-demand service, eProcess is Consulting-Portal’s approach to accelerating Process Design Implementation. This on-demand process … [Read More...]

Point of Business 21 Certified in All 14 ITIL v3 Processes

Pink Elephant has certified Wendia's Point of Business 21 in all 14 ITIL version 3 processes. Wendia North America, the newest division of Wendia AG International, a leading provider of best-in-class ITIL Service Management Solutions, today announced that its Point of Business 21 has passed the PinkVERIFY™ assessment and as such, the tool has been officially certified as … [Read More...]