IT Managers Inbox

OnePlace Web 2.0 Based Online Collaboration System

The online collaboration market is crowded and includes established leaders like BaseCamp and Central Desktop. OnePlace a self-pronounced "chaos management system" is now in beta is looking to edge into the market. Press Release Riverock Technologies has announced a ground-breaking way to manage business chaos with the availability of its OnePlace on-demand project … [Read More...]

10 Ways To Motivate Your Mind On Monday

It is Monday morning and for whatever reason you can not seem to get going. Here are 10 techniques to spark your mind at work and get your day off to a positive start. 1. Commit to a quick win. Think of a task you know you can get done quickly and do it. You will jump start your brain and get satisfaction from getting a task out of the way. 2. Take a break. You've … [Read More...]

iTaskX v2.5 Improves MS Project Support

iTaskX v2.5 has be released as an update for the Mac OS X project management software package. New in v2.5 is improved support for Microsoft Project. You can open native Microsoft Project files and exchange data using Microsoft Project's XML and MPX support. iTaskX cost $106.25 to purchase. iTaskX provides the support you need for professional project management. iTaskX 2 … [Read More...]

The 9 Most Desired Skills of Hiring Managers

Are you looking to move up in your organization or move on to a better job? Improving your skill set will benefit you in both situations. There are many skills valued by managers, but which skills do they find most valuable? Harris Interactive on behalf of CareerBuilder.com recently surveyed 3169 hiring managers. One of the results of this survey identified the skills hiring … [Read More...]

Web Help Desk Launches v9 Cross-Platform Help Desk Software

MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship service management solution. Web Help Desk Software Version 9 adds rules-based voting and approval process for change requests, an extensible plug-in architecture for popular 3rd party … [Read More...]

IronKey The Worlds Most Secure USB Thumb Drive

What do you keep on your USB thumb drive? Project information, company information, client files, personal data? If you have data you want to protect with military grade encryption in a rugged USB thumb drive, take a look at the IronKey lineup of USB drives. Three Versions IronKey USB thumb drives come in a variety of sizes from 1 GB to 8 GB. You can pick from three … [Read More...]

BMC First Vendor Awarded PinkVERIFY ITIL v3 Certification

BMC today announced that it is the first vendor to be certified for ITIL(R) V3 compatibility through PinkVERIFY, the world's only independent IT Service Management (ITSM) tool certification program from leading ITSM education and consulting provider Pink Elephant. BMC's leading service desk solutions, BMC Remedy ITSM 7.0 and BMC Service Desk Express (SDE) 9.6, have both … [Read More...]

Combining ITIL and Six Sigma to Improve ITSM

There are two approaches that can be used to improve Information Technology Service Management (ITSM): the Information Technology Infrastructure Library (ITIL) and Six Sigma. Many followers of these seemingly mutually exclusive approaches exhibit a nearly religious zeal in defending their way as being the only way to go. Rather than being opposing approaches, however, Six … [Read More...]

IT Security Challenges For Small Business

A recent survey conducted by McAfee revealed that 52% of small and medium sized businesses felt they were too small to be of any value to cyber criminals and that they were adequately protected by default security settings. For example: 35% of SMBs are ”not concerned” about being a target for cyber crime 52% don't think they are well known enough to be a target for … [Read More...]

ITIL v3 and Business Service Management

With the release of IT Infrastructure Library (ITIL) version 3 (ITIL V3), it’s clear that your goal as an IT professional has changed. You’re no longer tasked with aligning IT with the business. Now your goal is to integrate IT with the business. The distinction between IT and the business has blurred, and the language of IT has been replaced with the language of the … [Read More...]

Digital Fuel’s Pre-Defined Service Catalog

Digital Fuel, an IT Service Management solutions company, today announced the industry's first pre-defined IT service portfolio and catalog, providing customers with immediate online access to a dynamic, fully populated catalog built on years of service management expertise and best practices. Built on Digital Fuel's ServiceFlow, the global standard for managing services as … [Read More...]