Research In Motion today announced an enhanced BlackBerry® Technical Support Services offering with new levels of support and support service options for small to medium sized businesses and large enterprise customers. “We have developed a more comprehensive, flexible, scalable BlackBerry Technical Support Services program that can help small-to-mid-sized businesses and large enterprises keep … [Read more...]
Unify and Control Corporate Voice Services on BlackBerry
Research In Motion today announced BlackBerry® Mobile Voice System (BlackBerry MVS) Server for Cisco® Unified Communications Manager - an enhanced version of BlackBerry MVS that is optimized for use with Cisco Unified Communications Manager version 6.1 or later. BlackBerry MVS, through integration with Cisco Unified Communications Manager, supports a rich set of BlackBerry smartphone features, … [Read more...]
HP and RIM to Mobilize Business on BlackBerry
HP and Research In Motion today announced they are establishing a strategic alliance to deliver a portfolio of solutions for business mobility on the BlackBerry® platform. The solutions, which include support for BlackBerry® Enterprise Server 5.0, are focused on increasing service levels, reducing operations costs and improving productivity for customers. HP and RIM plan to design and launch … [Read more...]
Survey Finds Workplace Technology Etiquette Blurred Between Generations
A national survey of legal professionals found that while technology is widely embraced among attorneys, significant gaps exist among generations regarding its use and application in the workplace. The newly released Technology Gap Survey found generational differences in the effect of technology on workplace etiquette, the blurring boundaries between personal and professional tasks, and the … [Read more...]
Access BMC Remedy Service Desk From Smartphones
More and more, customers want to use their BlackBerry® smart phones and other mobile devices to manage their enterprise IT services. Their ability to do so, however, has been limited, usually because the key service management applications that guide their work are still tied to their desk. Aeroprise, Inc. and BMC Software have announced a major technology partnership that provides customers a … [Read more...]
Lenovo Links ThinkPad Laptop with BlackBerry
Lenovo and Research In Motion (RIM) today announced that the two companies will work together to promote new Lenovo mobile solutions that will help on-the-go business users enhance their mobile computing and communications experience through tighter integration between Lenovo ThinkPad laptop computers and BlackBerry® smartphones. Leveraging Lenovo's extensive global R&D capabilities and … [Read more...]
RIM and IBM Announce BlackBerry Lotus Collaboration
Research In Motion (RIM) makers of business friendly BlackBerry Smartphones and IBM have announced that the companies will soon be offering Lotus collaboration tools. The new features will help customers find expertise, form teams, share information, and stay in touch in real time making them more effective and productive while on the go. Also announced are new tools for BlackBerry … [Read more...]