LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced the general availability of LiveTime Service Manager v5.5 and LiveTime Help Desk v5.5. This release focuses specifically on streamlined request management and the automation of common requests and change management procedures. Most notably, customers can now raise requests … [Read more...]
Lab Rats TV Offers Free Technology Videos
Lab Rats TV hosted by Sean Carruthers and Andy Walker offer a source of free technology related videos. They cover a wide variety of topics, but seem to be aimed at hardware and software technology. Both instructional and sometimes entertaining, they offer some good how-to related videos. Here are some examples of interest to IT Service Depot managers and technicians. BIOS Basics Instant … [Read more...]