As a manager one of the best tools you can use is a to-do list. A list of any task, objectives and goals you need to prioritize and complete. They help keep your management tasks organized and on track. Humans are visual creatures so it is not surprising that we use so many visual tools to communicate with. One of the best visual tools in your office is a dry erase whiteboard. Since it is large … [Read more...]
13 Sites to Download Free eBooks
eBooks have become very popular with devices such as the Kindle and the new iPad. You can get applications for your smart phone to read PDF files and eBooks from most popular book sites. There ia a large choice of eBooks and many are free. Amazon has a collection of free eBooks for their Kindle reader so be sure and check their site. You don’t have to buy a Kindle to read them. They have … [Read more...]
Microsoft Office 2010 Free EBook
Microsoft Office 2010 will launch for business customers on May 12, 2010 and to the public in June. Since a lot of business customers passed up on Office 2007 many IT departments are looking at Office 2010 to refresh their MS Office deployments. To help you get ready Microsoft Press for a limited time is offering “First Look: Microsoft Office 2010”, by Katherine Murray. It features 14 chapters … [Read more...]
Free Network Troubleshooting Guide
I love FREE useful stuff, don’t you? Fluke Networks is offering a free E-Book “Frontline LAN Troubleshooting Guide”. It is a 115 page comprehensive guide that provides frontline network troubleshooters with a lot of useful information. The guide starts with the basics of troubleshooting networks, then steps into troubleshooting the physical layer, troubleshooting the network layer and … [Read more...]
Over 150 Free Professional Power Point Templates
If you want to create a professional presentation with slides you need professional looking templates. Nothing can turn a good presentation into a snore that dull, boring slides. Remember Steve Jobs uses a lot of visuals in his presentations. See “Learn to Give Better Presentations From Steve Jobs”. If you use Microsoft Power Point to create presentations Microsoft has released a series of … [Read more...]
How To Write IT Technical Documentation
Documentation plays an important part in Information Technology. Work instructions, help desk scripts, knowledge bases, and vendor instructions are only a few examples. The key to writing good technical documentation is in the format of the document. No matter how good the information is, if it is not well formatted it can be difficult to use. Documentation should be easy to read, easy for the … [Read more...]
Track Service Delivery Problems in Real Time With Kinetic Data
Kinetic Data, the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced the availability of Kinetic Response, a new problem collaboration tool that tracks service delivery issues and enables teams to work together—online and in real time—to resolve problems. The product also provides managers and … [Read more...]
Zephyr 2.0, the need of the hour
Zephyr, the Gennext test management system was revolutionary in the sense that most of its features were exclusively found in Zephyr alone like customized desktops, live and automated dashboard, instant collaboration, live tracking, and so on. Zephyr thus completely changed the IT scene as it brought bold new concepts in the testing arena. Now from its makers comes another innovative product … [Read more...]