IT departments are always looking at Leadership training, ITIL or other best practices to improve their department. A Gemba walk performed one or more times a day is a zero cost, high impact practice that will give you a better understanding of the work in progress and the people who do the work. Quickly you will find your Gemba walk to be the most valuable part of your day. Gemba is a Japanese … [Read more...]
The Role of a Leader
Brian Tracy a best selling author and speaker shares his insight in getting results from your team in an article posted on Entrepreneur.com. Brian starts by explaining the four phases a team goes through in development. The article then gives five qualities needed to foster throughout the stages of team development and explains how to lead your team effectively. Eat That Frog! by Brian Tracy … [Read more...]